From the course: Introduction to IT Automation
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Automation approaches
From the course: Introduction to IT Automation
Automation approaches
- [Instructor] There is a clear difference between business automation and IT automation. It is important to understand that difference. In a nutshell, business automation is about end user tasks and processes whereas IT automation is about systems and platforms. Business automation executes reoccurring tasks that often require approval. They are designed to streamline either costs, time or processing resources. IT automation on the other hand is about deployment of services, code, or even management tasks. Approval is often part of the initiation process instead of requiring multiple approvers. It is also used extensively for management of on-premises and cloud services. When we think of automation approaches, our most common is provisioning. Provisioning is about heavy lifting, whether it's a bare metal or in a private hybrid or public cloud, most of what we do now is defined in software and the move to software…
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