From the course: Azure AI Fundamentals (AI-900) Cert Prep: 1 Conversational AI on Azure

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Overview of QnA Maker service

Overview of QnA Maker service

- [Instructor] Let's take a look at the QnA Maker service. The QnA Maker service is a cloud service in Azure that offers a no code experience. It lets you create and publish additional capabilities for your chatbot. A key feature of the QnA Maker service is it can automatically generate question and answer pairs from content or assets that you have within your existing IT portfolio. Any content that you submit to the QnA Maker service is stored in a structure known as a knowledge base. QnA Maker can be accessed through a web portal. In there you can create, train, edit, or publish a knowledge base. The QnA Maker service leverages natural language processing combined with knowledge bases to create and generate collections of question and answer pairs. Knowledge bases can then be connected to any chatbot that you create. When the user supplies a question that resembles an existing question in the knowledge base, the relevant…

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