We are hiring a Talent Development Analyst for one of our clients in Laurel, MD .
Job Description
Assists with new employee orientation sessions and conducts training;
Assists in designing, developing and delivering training classes with oversight from the Division Manager;
Helps facilitate various meetings, classes, workshops, etc.;
Prepares, tracks, and/or manages standard and ad hoc reports such as detailed statistical analyses, graphs, charts, dashboards, surveys and other monitoring systems used to measure training ROI and feedback;
Maintains the learning management systems (LMS);
Conducts training related research;
Administers surveys, analyzes results, makes recommendations and assists with talent development needs assessments and improvement initiatives;
Maintains and updates relevant materials such as training/development outlines, session guides, manuals, presentations, templates, policies, procedures, processes, etc., and other related work products of the talent development and succession management team;
Provides budget monitoring, analyses, and reports to Division Manager;
Manages the training drive, division’s intranet page and other shared sites/pages;
Evaluates for compliance with policy/process requirements and processes tuition assistance requests; maintains tracking system for budget expenditures;
Uses available state of the art technology to maintain all development team documents, instructional aids, and materials;
Maintains the talent development resources; inclusive of learning aids, books, handbooks, multimedia visual aids, computer tutorials, and reference works;
Maintains an up-to-date listing of the portfolio of development solutions to ensure the appropriate applications are deployed, including, but not limited to classroom, e-learning, and guided learning;
Schedules and coordinates meetings, classes, workshops, and events that includes space setup & cleanup, ensuring proper and working equipment, accurate and sufficient amount of appropriate materials, registration, travel related needs, etc.;
Performs all tasks and job functions in compliance with regulatory requirements.
Skills Required
Adult learning concepts;
classroom scheduling;
design and development of training, learning materials and training aids.
Demonstrated ability in:
budget monitoring;
making group presentations;
following and presenting prepared training material;
coordinating key contacts for timely work delivery;
Good quantitative, analytical and technical aptitude; o Proficient in using Microsoft applications: o Excel (intermediate level); o PowerPoint (intermediate level); o Word (intermediate level); o Outlook (intermediate level).
Ability to effectively manage concurrent tasks/projects/deadlines and proactively seeks resolutions to problems;
Excellent verbal and written skills to effectively communicate including grammar, spelling, and the ability to convey ideas and information that is tailored to the target audience;
Ability to work collaboratively and independently and to establish priorities and demonstrate good judgment;
Ability to be solution oriented;
Excellent interpersonal and relationship building skills within a diverse environment;
Ability to maintain composure in stressful situations;
Outstanding customer service skills and dedication to providing exceptional customer care;
Ability to analyze and organize moderately complex information and adapt to new information and ideas quickly.
Skills Preferred
Coordinates activities and addresses issues related to information technology, procurement, space needs, materials needed, etc.;
Assists with monitoring contract expirations, processing purchase orders, invoices, etc. Liaisons with the Procurement, IT and other related offices;
Performs administrative duties such as typing, filing, scanning, photocopying, classroom/calendar scheduling, ordering supplies/equipment/food and beverages, etc.;
Provides relevant development reports to managers as required;
Guides employees to developmental options as recommended by the talent development and succession management team;
Performs other related duties as required
Experience Required
2 years’ experience working in an environment supporting training, and/or other related operations; and experience as a support or entry-level trainer on a learning, training and development or organizational development team
Experience Preferred
Training and development experience.
Familiarity with LMS application
Education Required
Bachelor’s degree
Work Hours
8:00 AM - 4:00 PM
Seniority level
Associate
Employment type
Contract
Job function
Human Resources
Industries
IT Services and IT Consulting
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