Our purpose and our sole focus is making schools, institutions, and public gatherings safe and secure for the people who attend them. We provide security, safety, and medical support services to empower schools, event venues, and organizers and organizations to confidently prevent and manage emergencies and protect lives.
Who We Are Looking For
We are looking for a Security Manager to supervise day to day security operations and manage a team of security professionals on-site. The duties listed below are representative of the general duties of the role and are not an exhaustive list. Additional duties and responsibilities may be assigned.
Essential Responsibilities:
Assumes management responsibility on behalf of Joffe at an approved Client site
Oversees operational systems and management, directing all aspects of day-to-day security operations at the assigned Client site
Develops, implements, and maintains operational procedures to enhance service efficiency
Manages and mentors a team of security professionals, fostering a culture of people management, professional development, and accountability
Enforces Joffe Emergency Services/Security policies as outlined by the handbooks and executive memos
Delivers high-quality security services to safeguard people and property, following established protocols and procedures
Monitors and evaluates the efficiency and effectiveness of service delivery, identifying opportunities for continuous improvement
Maintains compliance with all reporting requirements, meeting deadlines with accuracy
Upholds safety standards for personnel and equipment
Responds to police and other emergencies or community disasters on Client property
Establishes general and specific orders for each shift to maintain operational consistency
Assumes front-line responsibilities when staffing shortages occur
Plans and adjusts school calendars to anticipate coverage needs
Organizes officer schedules, managing breaks and shift coverage effectively
Engages with the community, representing and reinforcing the culture and values of the environment served
Provides training and professional development opportunities to enhance team effectiveness and preparedness
Serves as an active presence and role model within the community
Performs other related duties as assigned
Key Competencies
Operational Systems & Management: Leads and directs security operations, aligning them with Client and divisional needs
Performance Management: Evaluates service effectiveness, implements improvements, and upholds high-quality security standards
People Management: Supervises, mentors, and motivates Campus Security Officers, fostering a professional and accountable team culture
Training & Development: Conducts ongoing education for Campus Security Officers, strengthening their response capabilities and professional growth
Client-Facing Leadership: Builds and maintains positive relationships with the campus community, balancing security needs with exceptional service
Problem Solving & Conflict Management: Assesses situations, applies approved de-escalation strategies, and delivers timely responses to security events
Time Management & Decision Making: Prioritizes responsibilities effectively and acts decisively in high-pressure situations
Drive for Results: Advances security measures, improves incident response, and elevates overall team performance
Requirements
Minimum Qualifications
2-3 years of experience managing security personnel
1-2 years of experience in a leadership position
Previous contract security, facilities management, military, or law enforcement experience preferred
Strong ability to develop and grow customer relationships
Proven capability to manage multiple priorities, complex situations, and diverse teams while balancing client requirements
Benefits
Status: Full-Time
Benefits Offered:
Medical, Dental, Vision
STD/LTD, Life
401k Retirement Savings
Hourly Rate: $33.65
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
IT Services and IT Consulting
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