Location: San Francisco, CA. This role is based out of our San Francisco HQ 2 days per week and is not eligible for full-time remote work.
Compensation: The annual salary range for this position is $135,000—$150,000 in addition to competitive equity & benefits.
The range displayed on this job posting reflects the minimum and maximum compensation. Factors including location, level, job-related knowledge, skills, and experience will determine compensation.
About Gem
Gem is the only AI-first all-in-one recruiting platform. It brings together your ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow. By eliminating the headaches of juggling multiple tools, Gem helps customers boost recruiter productivity by up to 5x while saving 30-50% on technology costs. Over 1,000 organizations — from startups to industry leaders like Anthropic, Zillow, DoorDash, and Asana — trust Gem to fuel their growth. With an industry-leading 4.8/5 rating on G2, Gem is the platform recruiters actually love to use.
With Gem, You Can Experience The Power Of a Truly Connected Recruiting Platform — One Consistent Interface, Unified Data, Smarter AI Recommendations, And Simplified Permissions. Our Customers Achieve Remarkable Results
Cut costs through consolidation: Replace your scattered recruiting tools with one AI-powered platform for ATS, CRM, sourcing, scheduling, and analytics. Reduce spend on expensive sources of talent and eliminate redundant point solutions.
Maximize recruiter productivity: Get up to 5x efficiency gains with AI built into every workflow — from sourcing talent and reviewing applications to scheduling interviews and managing candidates. With all products working better together, recruiters spend less time switching systems and more time building relationships.
Unlock data-driven recruiting: Get access to analytics across the recruiting funnel without complex BI tools. From pipeline metrics to hiring forecasts, Gem helps you make data-driven decisions and demonstrate impact.
Use AI that actually works: Get better results from AI that learns from all your recruiting data. With insight into every candidate touchpoint and interaction, Gem AI makes smarter decisions about who to engage and how.
Work with software built for recruiters: Use a platform designed around how recruiters actually work, not a collection of technical features. Quick implementation, intuitive workflows, and clear analytics make Gem the solution teams actually use and trust, earning us an industry-leading 4.8/5 rating on G2.
And Just As We Strive To Help Our Customers Find Great Talent, We Also Invest In Our Own People And Culture. We Are Proud Of The Culture We’ve Built And Have Recently Been Recognized As
Forbes America's Best Startup Employers 2024
Great Place to Work Certified, 2024 - And we landed at number #13!
Fortune Best Workplaces for Millennials, 2023
The company has raised $148M in funding from Accel, Greylock, ICONIQ, and more.
The Team & Role
We’re a bunch of tinkerers on the Revenue Operations (RevOps) team, always evolving and iterating on current process and tools in order to fully optimize our Go-To-Market (GTM) efforts, and we’re looking for a creative and critical thinker to come join us.
In this role, you’ll work on projects like territory reassignments, account segmentation, process automation, and evaluating new sales technologies to drive efficiency. You’ll also play a key role in leveraging AI-driven tools to enhance outbound sales efforts, helping the team experiment with and implement intelligent automation and data-driven strategies. You’ll partner closely with Sales, Marketing, and Customer Success teams to align strategies and improve operations. Outside of the listed projects, you'll have the unique opportunity to pitch your own project ideas to C-suite and drive initiatives that shape our Go-To-Market strategy. The ideal candidate has experience in Sales or Revenue Operations, strong proficiency in Salesforce administration, and the ability to analyze data to drive strategic decision-making. If you’re passionate about scaling revenue operations, exploring AI for sales, and solving problems with data, tools, and automation, we’d love to hear from you!
Your Day-to-Day
Research, test, and deploy AI-driven sales programs to enhance sales efforts
Implement automation using Salesforce Flows and other technologies
Work with the Sales Ops team to perform lead, pipeline, and sales performance analyses to increase velocity, win rates, deal sizes and more
Collaborate with Finance, Sales, and Marketing to establish and ensure standards for system data quality
Collaborate with Customer Success to implement changes in relevant systems such as flagging at-risk customers and expansion opportunities
Assist with CPQ responsibilities, including: implementation of new integrations, tooling administration, quoting and structuring, and educating and supporting our cross functional partners
Be a thought partner with the broader RevOps org and with cross-functional Sales partners
Assist with territory and account assignments
Assist with managing and optimizing the sales tech stack
About You
Extensive knowledge of Salesforce (specifically building flows and other automations) and Excel or Google Sheets (pivot tables are a must)
Strong ability to work cross-functionally and build internal relationships with Sales, Success, Finance, Marketing, and the rest of the GTM team
Experience working with a quote-to-cash system or processes (e.g., Salesforce Revenue Cloud, DealHub)
Experience partnering with VP-level and C-suite executives
Deep understanding of GTM technology such as ZoomInfo, Outreach, Gong, and LeanData and proven ability to drive system optimizations
Analytical mindset with the ability to present findings to larger business groups in a polished and digestible manner
You take ownership of your work, proactively identifying challenges and driving solutions
Thrives in a fast-moving, entrepreneurial environment while maintaining a sharp focus on both process and details
Minimum requirement of 4+ years of relevant experience
Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences, and know that our diverse team is a strength that drives our success. Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at accommodations@gem.com and we’ll work with you to meet your accessibility needs.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development
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