Project Manager Administrator II

Introduction

Maryland's Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We're in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.

FAMLI's Project Management Officer (PMO) is the central hub for the planning, coordination, and execution of the projects necessary to launch the FAMLI program. The PMO provides structured guidance and oversight for projects, promoting best practices and setting standards that foster efficiency, accountability, and innovation, In overseeing the Division's project portfolio, the PMO ensures that all projects align with the Division's mission, statutory requirements, and organizational goals.

We are building the PMO from the ground up-just like the rest of the Division and the program itself. There's no playbook, which means we need flexible, experienced, and action-oriented project managers who are able to adapt and tailor best practices in project management to the unique challenges of implementing a program of FAMLI's scale and complexity in Maryland state government. The projects that the PMO will oversee run the gamut of the FAMLI program implementation, from operations and administration to financial and claims management.

If you're passionate about driving meaningful change and excited to join a government team that operates with the energy and urgency of a startup, this could be the career-defining opportunity you've been looking for!

GRADE

17

LOCATION OF POSITION

Maryland Department of Labor

100 S. Charles St

Baltimore, Maryland 21201

Main Purpose of Job

The Project Manager is responsible for supporting the day-to-day planning, monitoring, and execution of a portfolio of implementation projects needed to launch Maryland's Family and Medical Leave Insurance program in compliance with statutory deadlines. This role involves creating and managing detailed project plans, schedules, and resource allocations, as well as coordinating closely across the Division to address challenges, identify trade-offs, and adjust plans as needed. The Project Manager provides hands-on project management, planning, and technical support and facilitates effective communication among team members and stakeholders. Additionally, the Project Manager tracks and reports project performance to senior leadership.

POSITION DUTIES

• Develops detailed project plans, schedules, and resource allocations for individual projects, ensuring alignment with the Division's master implementation plan;
• Monitors project progress, adjusting plans as necessary to meet key milestones and deadlines;
• Maintains constant contact with project stakeholders to coordinate efforts, resolve problems resulting from project implementation, and obtain and relay information;
• Provides hands-on support to assigned teams, helping them identify trade offs, dependencies, and resource needs to ensure successful project execution;
• Facilitates communication between team members and stakeholders to ensure alignment and timely decision-making;
• Tracks and reports project performance, including milestones, risks, and budget adherence, to senior leadership; and
• Participates in post-implementation review, contributing to the team's continuous improvement process.
  
  

Minimum Qualifications

Education : Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience : Five years of administrative staff or professional work.

Notes

• Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
  
  

Desired Or Preferred Qualifications

• At least 3 years of experience as a Project Manager, preferably within government, public sector, or large-scale program implementation.
• Demonstrated experience developing and managing project plans, schedules, and resource allocations.
• Proven ability to monitor and adjust projects to meet key milestones and deadlines.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and prioritize effectively.
• Excellent communication and interpersonal skills for working with cross-functional teams and stakeholders.
• Proficiency in project management software.
• Strong analytical skills for tracking performance metrics and managing risks.
• Experience in managing complex or high-impact projects in a government or regulatory environment.
• Familiarity with risk management, budgeting, and resource planning at a portfolio level.
  
  

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Special Requirements

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to to the Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be placed on the eligible employment list for at least one year and referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.

A resume and cover are strongly encouraged for this position. Please upload on Word or PDF file that includes your combined cover letter and resume using the "Transcript" upload function, or via the JobAps "Other" tab.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your applications.

Benefits

This is a full-time, permanent position and eligible for full State Benefits, which include:

• Flexible hours and hybrid teleworking
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ("defined benefits" plan)
• T ax-deferred supplemental retirement savings plans (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employee Credit Union
  
  

To learn more, please click this link: "STATE OF MARYLAND BENEFITS."

FURTHER INSTRUCTIONS

Please contact: Tiffany.Lott-Mallard1@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred. A resume and cover letter are strongly encouraged for this position. Please upload on Word or PDF file that includes your combined cover letter and resume using the "Transcript" upload function, or via the JobAps "Other" tab.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD214 verifying honorable discharge form service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation you may submit via mail or deliver in person. Please be sure to include you name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX EMAIL UNSOLICITED DOCUMENTATION.

Completed applications required documentation, and any required addendums may be mailed to:

Maryland Department of Labor

ATTN: Tiffany Lott-Mallard

100 South Charles Street Tower 1, 5TH Floor

Baltimore, Maryland 21201

For additional information, please contact Tiffany Lott-Mallard at 410-767-2096 or via email Tiffany.Lott-Mallard1@maryland.gov

The MD State Application Form can be found online.

TTY Users: Call via Maryland Relay

As an equal opportunity employer. Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.