Operations Manager

ABOUT SWTHZ

SweatHouz is the fastest-growing recovery franchise business globally. With over 25 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge.

JOB SUMMARY

The Operations Manager at SWTHZ plays a crucial role in supporting and overseeing the operational aspects of multiple studio locations. This position focuses on inventory management, facility maintenance, supplier coordination, and ensuring compliance with company policies and standards. The Operations Manager acts as a central resource for Studio Managers, providing guidance and support to maintain operational excellence across the brand.

ESSENTIAL DUTIES & RESPONSIBILITIES

Pre-Sales Support and New Location Openings

• Collaborate with the marketing and sales teams to support pre-sales activities, including community outreach and brand awareness initiatives, to drive membership sign-ups before studio openings.
• Assist in the planning and execution of new studio launches, ensuring all operational aspects are in place for a successful opening.
• Coordinate with construction and design teams to oversee the build-out process, ensuring timelines and quality standards are met.
• Facilitate the setup of new studios, including procurement and installation of equipment, supplies, and technology systems.
  
  

Inventory Management

• Oversee and manage inventory levels across all studio locations to ensure adequate stock of supplies and equipment.
• Develop and implement inventory control procedures to minimize loss and optimize stock levels.
• Coordinate with Studio Managers to conduct regular inventory audits and reconcile discrepancies.
• Manage the ordering process for all studio supplies, ensuring timely replenishment and cost-effectiveness.
• Maintain accurate records of inventory transactions and provide reports to senior management as needed.
  
  

Facility Operations and Supplier Relations

• Ensure all studio facilities are maintained to SWTHZ’s high standards of cleanliness, safety, and functionality.
• Coordinate routine maintenance and repairs, liaising with external vendors and service providers as necessary.
• Develop and manage relationships with suppliers and contractors to ensure quality services and products.
• Manage logistics related to the transportation of supplies, equipment, and materials between locations, including picking up and dropping off items as needed.
• Ensure timely and efficient delivery of items to support studio operations and new location setups.
  
  

Operational Compliance and Support

• Ensure all studio operations comply with company policies, procedures, and relevant health and safety regulations.
• Provide training and support to Studio Managers on operational best practices and compliance requirements.
• Conduct regular site visits to assess operational efficiency and adherence to company standards.
• Assist in the development and implementation of operational policies and procedures to enhance efficiency and consistency across locations.
• Act as a point of contact for Studio Managers to address and resolve operational challenges promptly.
  
  

Studio Support Duties

• Prepare and distribute operational reports, including inventory levels, maintenance activities, and compliance status.
• Manage documentation related to supplier contracts, maintenance schedules, and inventory records.
• Assist in budgeting and financial planning related to operational expenses, ensuring cost control and efficiency.
• Coordinate with the finance department to process invoices, track payments, and manage expense reports.
• Organize and maintain an efficient filing system for operational documents and records.
• Provide hands-on support within the studio environment, stepping into various roles as needed to ensure smooth daily operations and address immediate studio requirements.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field preferred.
• Minimum of 3 years of experience in operations management, preferably within the fitness, retail, wellness, or hospitality industry.
• Proven experience in inventory management, facility maintenance, and supplier coordination.
• Strong organizational and problem-solving skills, with attention to detail.
• Excellent communication and interpersonal skills, capable of building strong relationships with vendors, staff, and management.
• Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in inventory management software, Microsoft Office Suite, and other relevant applications.
• Willingness and ability to travel to various studio locations as required.
  
  

PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS

• Must be able to lift up to 50 lbs.
• Physical efforts required for daily duties, including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking
  
  

INTERPERSONAL SKILLS

• Inquisitive: Eager to learn and understand.
• Attentive: Mindful, observant, empathetic, and considerate of others.
• Dependable: Consistent, flexible, true to their word, and reliable.
• Enthusiastic & Passionate Positive, engaged, and deeply passionate about health, wellness, and the brand; eager to be of service.
• Performance-Minded: Strives for excellence, continuously improves abilities, and delivers results at the highest level.
• Energetic: Possesses strong endurance, is self-motivated, and faces challenges head-on.
• Honest: Demonstrates high integrity, conscientiousness, and truthfulness.
  
  

BENEFITS

• Competitive Compensation
• Free Drop-In Sessions
• Career Growth Opportunities
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.)
• Flexible Vacation
• Supportive Leadership Team
  
  

Location: Los Angeles, CA

Salary: $69,000 - $75,000 annually

Travel: Required to our locations

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.