Operations Manager

Responsibilities:

Managing eCommerce Operations

• Oversee overall eCommerce and retail order processing
• Provide frequently timely reports and analysis for ecommerce business insights to Managing Director
• Cooperating Accounting Manager day-to-day data and sales revision
• Update inventory level to key retail channels such as Amazon, Costco, Macy’s, Williams-Sonoma and so on.

Inventory Planning (International Logistics)

• Oversight and management of product forecasting to ensure in stock status with appropriate turns to support a high digital growth environment
• Oversee receiving, warehousing, distribution and operations
• Coordinating and controlling the order cycle;

Domestic Logistics

• Strategically manage 3PL warehouse in compliance with company’s policies and vision
• Focus on efficiency and cost effectiveness of freight operations to balance customer delivery requirements with cost per delivery requirements
• Identify problems or delays related to logistics and report in a timely manner.
• Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods

Qualifications:

• Proven track record of 5+ years of eCommerce product experience is strongly preferred, with 1-2 years of lead experience. (Including Amazon 1P and 3P)
• Minimum of 3-5 years of relevant in-depth experience in an operational environment
• Solid knowledge of the transportation industry and logistics
• Experience working with SPS, EDI or ERP(NetSuite) systems and managing multiple priorities
• Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner.
• Must be extremely organized, detail oriented, and possess the drive to succeed within fast-paced environment
• Proven working experience as a logistics manager for domestic and international operations.
• Excellent analytical, problem solving and organizational skills
• Proficiency in the Microsoft Office Suite of products including Word, Excel, and PowerPoint.
• Effective verbal and written communication skills
• General knowledge and understanding of accounting procedures
• Ability to perform mathematical calculations quickly and accurately
• Strong verbal and written communication skills.
• Ability to multi-task and maintain accuracy is required.
• Excellent phone skills and etiquette required.