Office Manager & Administrative Assistant

Office Manager & Administrative Assistant

In the United States - Atlanta

The Office Manager goes beyond a traditional administrative position to create an engaging and dynamic workplace for Simon-Kucher’s Atlanta office. You’ll be responsible for office operations, planning events, and fostering a culture that enhances collaboration, energy, and fun. This role creates a warm and welcoming environment for employees and visitors alike and handles changes and interruptions in a professional manner. The Office Manager works independently, thrives in a fast-paced environment, has a high degree of reliability, strong adherence to schedules and deadlines, and demonstrates top-notch communication and interpersonal skills. Additionally, the Office Manager will support Partners from an administrative assistant capacity specific to calendar management, meeting, and report preparation.

What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s from home or in the office.
• Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching. Our Employee Bonus Opportunity Program ensures that when our firm grows, you grow with us.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How you will create an impact:

Create a vibrant workplace culture:

• Plan and execute engaging office events, team-building activities, and celebrations.
• Curate an inviting office atmosphere with thoughtful touches such as photoboards, music, seasonal decor, and more
• Maintain a welcoming environment for guests, offer water/coffee to visitors and candidates, and give tours of the office as needed.
• Plan and execute offsite special events as needed (book hotels, restaurants, activities, and outings for large groups).
• Be an enthusiastic and friendly host to employees, candidates, visitors, and vendors; Coordinate needs of visitors from other Simon-Kucher offices as needed.

Office Operations and Administration:

• Submit and follow up on maintenance requests and make recommendations for services, vendors, and other facility-related needs.
• Serve as the go-to person for office-related needs, troubleshooting issues before they become problems.
• Order, put away, and organize office supplies including snacks, beverages, and groceries for the office and kitchen.
• Order, set up, and clean up snacks and office-catered lunches.
• Keep office common spaces clean and tidy and monitor general safety in the suite.
• Ensure that all office & kitchen machines are working and maintained and coordinate necessary cleaning and maintenance services.
• Maintain positive working relationships with suppliers/vendors and property managers.
• Manage, organize, and track office-related purchases; approve incoming invoices for payment and submit receipts and invoices to Accounts Payable for payment.
• Oversee all deliveries (inbound, outbound) and outgoing mail.
• Support Leadership and Employee Experience
• Onboard and train new hires making sure to create an enjoyable experience.
• Partner with leadership to align office culture initiatives with company values.
• Support onboarding efforts to make new hires feel welcomed and excited about in-office work.
• Act as a pulse-check on employee engagement, gathering feedback and implementing improvements.
• Coordinate office moves and new setups and seating arrangements in partnership with internal teams and manage office floor plan.

Additional Administrative Duties

• May occasionally run miscellaneous errands in support of office activities or leadership requests.
• Maintain spreadsheets, prepare correspondence, answer telephones, and perform research as needed.
• Support the Head of Office Partner from an administrative assistant perspective.
• Interface with different departments (e.g., Legal department for contract management and Accounts Payable for payment and budget management).
• Coordinate appointments and Division meetings, ensuring adequate meeting facilities and technical resources are available and ready for use.
• Manage client contact database, compile customer profiles, and maintain opportunity pipeline.
• Own and execute outbound marketing initiatives for target customers.
• Hybrid position with minimum 4-5 days a week in the office; office hours 8:30am-5:30pm ET.
• Other duties as needed.

Your profile:

• 3-5 years of experience in a similar administrative support role.
• Proactive and able to anticipate needs ahead of time; both needs of the office as well as partners you support
• Creativity and a passion for interacting with people and creating a warm culture
• Elevated level of proficiency in using Microsoft Office, especially Outlook, Word, Excel, and PowerPoint as well as internal messaging systems like Zoom and Teams.
• Experience planning and booking events.
• Proficient in maintaining Outlook calendars, creating, and submitting expense reports, and purchasing catering, office supplies, and corporate gifts.
• Outstanding verbal and written communication skills, with a high degree of confidentiality, diplomacy, and professionalism.
• Self-starter who is reliable and organized; ability to work independently and prioritize multiple projects at once.
• Sound judgment and ability to solve problems with excellent follow-through.
• Must be able to meet expectations and offer seamless flexibility amidst interruptions and changes in tasks with short notice.
• Ability to prioritize work and work under pressure.
• Strong written and verbal communication skills.
• A keen sense of effective customer and client service and a problem-solving orientation.
• Excellent attention to detail, accuracy, and organizational skills.
• Maintains an elevated level of trust and confidentiality.
• Flexible, friendly, and positive attitude.

The pay range for this position in Atlanta is $65,000- 80,000/yr. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

Simon-Kucher

is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.

Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status.

We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.