Modern Desktop and Asset Management

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

We are seeking a highly motivated and detail-oriented Asset Management Specialist to join the Starr Information Security Team. This position has a strong emphasis on Modern Desktop Management using Microsoft Intune and expertise in ServiceNow. The ideal candidate will manage and optimize IT assets, ensure compliance with asset management policies, and streamline desktop management processes within a modern, cloud-based infrastructure. This role will be responsible for ensuring that security related fields are populated in the asset management system to ensure timely response for incident response and vulnerability management. This role requires a blend of technical expertise, organizational skills, and the ability to collaborate across teams to deliver effective asset lifecycle management and desktop solutions.

Key Configuration and Asset Management Responsibilities

Asset Management:

• Ensure that all IT assets, including desktops, laptops, servers, networking equipment, etc. are populated with fields critical to Security response.
• Develop and enforce asset management policies, ensuring compliance with organizational and regulatory requirements.
• Utilize ServiceNow to track asset inventory, maintain accurate records, and generate detailed reports.
• Collaborate with Security, NOC, and Services teams to ensure integrity of the inventory and the associated data.
  
  

Modern Desktop Management:

• Assist with the administering and management of Microsoft Intune to streamline desktop provisioning, configuration, and compliance.
• Design and implement policies for device enrollment, application management, and security baselines within Intune.
• Monitor and resolve issues related to device management and inventory, including endpoint and agent health.
• Develop strategies to improve user experiences while maintaining security and compliance standards.
  
  

Integration and Process Improvement:

• Leverage ServiceNow to automate and optimize workflows for asset tracking and inventory management.
• Work closely with IT operations, security, and support teams to ensure seamless integration between Intune and ServiceNow.
• Identify opportunities to improve asset management and desktop management processes and implement best practices.
  
  

Reporting and Analysis:

• Create detailed reports on IT asset utilization, compliance, and performance using ServiceNow analytics.
• Analyze trends in asset vulnerability and data completeness to provide gap analysis and recommend improvements.
• Develop dashboards and KPIs to communicate the effectiveness of asset management and desktop solutions to stakeholders.
  
  

Qualifications:

Education and Experience:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in IT Asset Management, Modern Desktop Management, or related fields.
• Proven expertise in managing Microsoft Intune for device management and security.
• Hands-on experience with ServiceNow IT Asset Management and ITSM modules.
  
  

Technical Skills:

• In-depth knowledge of Microsoft Intune, Azure Active Directory, and Microsoft Endpoint Manager.
• Proficiency in ServiceNow, particularly in Asset Management, CMDB, and ITSM workflows.
• Strong understanding of ITIL processes and best practices.
• Familiarity with Windows 10/11, macOS, and mobile device management (MDM).
• Experience with PowerShell scripting for automation and troubleshooting.
  
  

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Highly organized, with a keen eye for detail and a proactive approach to issue resolution.
  
  

Preferred Qualifications:

• Microsoft Certified: Modern Desktop Administrator Associate or equivalent certifications.
• Experience with Zero Trust security principles and Conditional Access policies.
  
  

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $90,000-$100,000.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.