Manager, Operations

Description

About Us: Miami is the future—a hyperglobal, yet local community fueled by intersection and interconnection. It stands at the gateway of the Americas and welcomes millions from around the world, creating an energy and culture unlike anywhere else on the planet. Some of us are born and raised here. Some of us came long ago and were embraced like family. And still, others have just arrived. But we all, at heart, share the same qualities: courage, tenacity, ambition, dedication to our community, and a passion for the joy of life.

We fly in the face of conventional thinking and take pride in disrupting the status quo. We are here to change the game.

Inter Miami CF will celebrate all that makes Miami extraordinary. We will be multilingual and omnicultural. We will harness the city’s great history and unmatched culture to create new traditions, rituals, and symbols that are admired around the world. We will bring world class fu´tbol to this world class city, once and for all. Futbol that is as creative, exciting, unique, and multicultural as we are. Futbol that makes people everywhere wish they could be here.

Libertas. Unitas. Fortuna. Freedom. Unity. Fortune. This is us. This is Miami.

Club Internacional de Fútbol Miami is the 25th Major League Soccer franchise and began play in 2020. For more information, please visit www.intermiamicf.com.

Position Summary: The Operations Manager is responsible for daily activities required to coordinate, plan, run, maintain and service the stadium and events.

Responsibilities & Duties

• Responsible for planning events including participating in client tours, determining relevant equipment, personnel and services required and estimated costs and coordinating the event needs with the client.
• Responsible for making all departments aware of clients needs by generating event orders, diagrams, etc… to internal departments and 3rd party providers as needed.
• Conducts planning and operational meetings to ensure smooth delivery and successful execution of events.
• Manages the operations full and part-time staff including hiring, weekly work schedules, daily work assignments and disciplinary reporting.
• Coordinate operations activities with other departments and event-related contractors to ensure the facility is event-ready while ensuring that all events are ready for guests, clients and teams as required.
• Responsible for MLS, MLSII, Academy Operations, International Games, Rugby and Special Events (Concerts, Galas, all other third-party events) compliance and required submittals.
• Manages all event inventory and facility FFE including repairs and maintenance.
• Responsible for maintaining Event Settlements for MLS, International, and Special Events (Pre and Post).
• Manage project management software - Momentus.
• Proficient in AutoCad
• Assist with facility access and walk-throughs with Clients and promoters.
• Performs regular facility inspections and documentation of findings.
• Assists the Facility Operations Director and the facility engineer as required.
• Participates in the Event Manager on Duty (EMOD) schedule for event coverage.
• Provides regular feedback to leadership and participates in continuous improvement for the efficiency of operations.
• Research and manage CAPEX projects.
• Assist the Facilities Operations Director in managing special projects throughout the facility.
• Other duties as assigned
  
  

Requirements

• Bachelor’s degree in Business, Facilities / Event Management, Maintenance, Engineering or related field preferred.
• 2-3 years Supervisory experience.
• Event / operations management in sports & entertainment venues preferred.
• Demonstrate knowledge of practices and procedures related to event planning, set-up and conversions.
• Very strong communication, organizational, problem solving and teamwork skills.
• Team player able to handle a variety of tasks.
• Ability to speak and understand Spanish a plus.
• Ability to work flexible hours, including but not limited to evenings, weekends and holidays.
• A passion for fútbol is a plus.
  
  

Physical Demands

• Must be able to move and/or lift up to 50 pounds.
• This position requires work inside and outside of the building and some exposure to adverse conditions.
• Ability to work extended hours, weekends, evenings and holidays as needed.
  
  

Compensation

Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan.

All applicants must pass a pre-employment background check.

Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.