Waterworks Aquatics is a premier swim school that teaches children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.
Job Description:
Do you enjoy children? Do you like interacting with families? If so, this position could be a great fit for you! As a Deck Host you will be the face of Waterworks Aquatics. You will be charged with providing a memorable customer experience to our families.
Primary Responsibilities:
Warmly greets families and conduct touch-free temperature scans
Help families scan into the kiosk and answer their questions
Direct families to their lessons or to the front desk for assistance with their accounts
Assist families with regards to questions on Waterworks retail and snack shop items
Sanitize high touch surfaces throughout the facility on a regular basis
Maintain a dry and clean floor throughout the lobby and entrance at all times
Restock and conduct proper restroom checks on all restrooms and shower/changing areas
Open door and/or provide additional assistance to families (when needed)
Understand all our aquatics programming, facility amenities, and Instructors/Office team members so that you are equipped to respond to questions from our customers
Assist in maintaining a clean and safe facility at all times
Assist with giving tours to interested new families
Help boost morale and maintain a positive work environment
General Qualifications:
Must be at least 16 years old
Prior customer service experience is not required
Must enjoy interacting with people and possess a friendly demeanor
Must be able to take initiative when speaking with families
Must be open to feedback and receptive to change
Must be able to communicate well with our customers and students
A Few Other Things We Look At:
We love people with a positive mindset who are fantastic team players
Caring people who are engaged and are capable of giving 100% of your attention when on the job
Someone who is teachable, respectful, outgoing, and motivated
People who are committed and reliable
Join Our Team! … Here’s Why:
Performance reviews are held every six months because we like to reward hard work.
Flexible work schedules. We know you might have other time commitments like school or another job. We’ll make it work.
Stable hours. Get the hours you need. Best of all, get those hours while working in a fun and positive workplace.
Additional benefits. We offer our part-time employees a benefits package that includes dental, vision, disability and 401K. We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn’t like that?
Advancement opportunities may be available.
Seniority level
Entry level
Employment type
Part-time
Job function
Design, Art/Creative, and Information Technology
Industries
Recreational Facilities
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