One of America's most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994. Chef Michael Anthony's fiercely seasonal menu consists of elegant dishes with a rustic influence that showcases the restaurant's relationships with local farms and purveyors. The restaurant can be enjoyed through two distinct dining experiences: the Tavern and the Dining Room. The Tavern serves an la carte menu in a casual, walk-in setting. The Dining Room offers fixed-price and tasting menus.
Who You Are
The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Matre D' in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.
What You'll Do
Create a welcoming and hospitable environment for guests whether in person or over the phone.
Partner with Matre D' to quote accurate wait times while "finding the yes" for all guests
Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations.
Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
Work with efficiency and a sense of urgency while remaining composed.
Demonstrates a passion for guest experience and an eagerness to learn and grow.
Consistently support a culture of Enlightened Hospitality.
Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success.
What We Need From You
Experience in a guest facing role in a restaurant preferred, but not necessary
Basic understanding of Resy functions
Ability to walk or stand for long periods of time
English fluency and additional languages preferred, but not required
What You'll Get From Us
Hourly rate of $11/hr + tips
Comprehensive Medical, Dental, and Vision insurance
Paid Time Off to support you with an active life outside of work
Paid Parental Leave
51% dining discount throughout the USHG family of restaurants
Eligibility for the USHG Digital Wallet, where you'll have daily access to earnings and flexible saving options
Flexible Spending Options (health care, dependent care, transit & parking)
Employee Assistance Program to support overall mental wellbeing
Exclusive access to primary care, mental health, and other healthcare services through Radish Health
Matched 401(k) to help you invest in your future
Generous Employee Referral Program
Access to the USHG HUGS Employee Relief Fund
Required
Preferred
Job Industries
Other
Seniority level
Entry level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Food & Beverages
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