JOIN US AT OUR HIRING FAIR, OUR HIRING TEAM WOULD LOVE TO MEET YOU. OPEN INTERVIEWS AND HIRING ON THE SPOT!
WHERE: 5 WEST PACES FERRY ROAD, BUCKHEAD 30305
WHEN: FROM MONDAY 2/5 THROUGH WEDNESDAY 2/7
TIMES: 9 AM - 3 PM
GREAT PAY, GREAT BENEFITS, HAVE FUN WHILE YOU WORK!
Who We Are
The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house! Naturally, we don't use any artificial ingredients in anything we make, because, well - that's gross! If we wouldn't serve it to our own family, we definitely wouldn't serve it to yours! Coffee? Yep! We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. Lastly, to what makes The Salty- The Salty, is our obsession with customer service. Today's day and age it's so easy to get lost in your phone, lost in the madness of the world, so we try to create an environment that is an escape from that hazy life. A place that you know as a customer you'll receive a positive consistent donut and experience each time. This obsession all starts with you.
WORK ENVIRONMENT
The Salty is a fast-paced, team-oriented operation both in the back and front of the house. The primary focus of our company's management team is to lead by example, inspire, effectively and openly communicate and be collaborative with the rest of their team. There's no "I" @ The Salty. There's nothing that anyone is "too qualified" to do. We're all working with the same intentions and for the same goal, which is to make The Salty not only the most delicious donut shop around, but also a benchmark in the F&B industry when it comes to experiential food and beverage. Ambitious? You bet! Impossible? Nope! - Now let's get to work and absolutely CRUSH it!
THE JOB
We call our 'Cashiers' Guest Experience Team Members! Why? They are an integral part of the guest experience, through the face-to-face customer interaction. Our delicious donuts and coffee can speak for themselves, but it takes an incredible front of house team to round out our customers' experience in our stores. This position will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, ringing up their order, packing their donuts, as well as working occasionally barista shifts, where they'll be responsible for making our customers' coffee and tea. The Guest Experience Team Member reports to the Store Manager and Assistant Store Manager, and will be empowered to make their own decisions that create the best experience for our guests. We encourage all our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team.
Requirements
What We Offer
Schedule flexibility
Weekly Competitive Pay plus Tips
6 weeks paid parental leave
Health, dental and vision benefit plan options for full-time team members
Matching Health Savings Account
401(k) with company match
Company paid life insurance
Employee Assistance Programs
Pet Insurance
40% off all merchandise, donut and coffee orders, and catering
Friends and family discount
Anniversary Program
PTO
Opportunity for growth, development and advancement in a rapidly growing company
About You
Food, Restaurant, Team and/or Customer Service experience
A team player with a positive can-do attitude
Quick and adaptable learner
Excellent and collaborative communication skills
A knack for delivering personable customer service and a desire to make connections with guests everyday
Accountable in upholding high standards
Open availability including weekends and holidays
Your Responsibilities At The Salty
A positive attitude
Maintaining professionalism in the workplace. Balancing customer service and a great camaraderie within the company.
Customer service
Mastering the art of knowing your customers - who your regulars are and what they order.
Assisting customers in a happy, positive, genuine way all of the time to ensure they feel at home.
Keeping a welcoming attitude; guiding customers through the menu to find something they like.
Attendance
Maintaining consistent attendance and punctuality. Following the attendance policies set by The Salty.
Front of House
POS + Other Applications
Operate POS register to complete customer transactions.
Maintaining 100% accuracy when using the POS system and handling money.
Completing opening and closing checklists, always seeking to set the next shift up for success.
Quality
Learn and maintain knowledge of our changing menu to effectively communicate all ingredients to guests.
Neatly, and quickly, packing all donut orders.
Checking product quality and FIFO (first in ; first out) throughout your shift; alerting supervisors whenever donuts don't look like they meet our quality standards.
Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line.
Inventory
Helping put away deliveries of boxes, paper goods, and other inventory items as needed when delivered.
Cleanliness
Maintain cleanliness and organization of online-ordering (OLO) pick-up area; organize OLO shelves.
Set up, maintain and break down the front of house area.
Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathrooms
Treating your store as your home. Being able to notice the small details without anyone needing to tell you first.
Ensuring the store is kept sparkling clean - making sure that there's not nasty crumbs all over the floor.
Wiping down tables and ensuring chairs are cleared of any debris/crumbs
Removing trash as needed and bringing to dumpster
Sweeping & mopping floors to ensure they are clean at all times
Picking up trash from outside and from inside planters as needed
Adhering to all safety and health regulation policies set forth at The Salty.
Coffee + Tea Skillset (upon completing training at The Salty) - Able to:
Describe the tasting notes of all the coffees on our menu and articulate that to our customers.
Make all coffee + tea items on our menu.
Open and close the coffee bar by yourself.
Alert the Lead Barista of any malfunctions in equipment
Pour basic latte art.
Prep/Recipes
Know how to properly make/cut cold brew as per our recipe.
Quality
Regularly trying coffee and tea to ensure that quality standards are being upheld throughout the day.
Inventory
Able to complete any of the coffee inventory lists on Zenput.
Ensures that all coffee + tea products are FIFOed and date labeled at all times.
Cleanliness
As part of a team, upholding the weekly/monthly cleaning schedule of all coffee related equipment.
Maintain a clean bar/workspace at all times.
Additional Competencies
Ability to work in a standing position for long periods of time (up to 10 hours)
Ability to bend, reach, stoop, and lift up to 30 pounds
Fluency to read and communicate in English
Other related responsibilities as assigned
Required
Preferred
Job Industries
Other
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Food and Beverage Services
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