Little Ruby’s Cafe is a beloved Australian-inspired eatery known for delivering warm hospitality, fresh ingredients, and a dynamic dining experience. We’re looking for a passionate and experienced General Manager to lead our front-of-house team and uphold our commitment to exceptional service.
The Role
As General Manager, you’ll oversee the daily operations of our front-of-house team, working closely with the Executive Chef to ensure smooth, efficient service. You’ll lead by example, fostering a positive team culture while maintaining top-tier guest experiences, operational excellence, and financial performance.
Key Responsibilities
Lead, train, and develop a high-performing front-of-house team.
Maintain high standards of service, cleanliness, and hospitality.
Oversee hiring, scheduling, and staff development.
Manage P&L, budgets, inventory, and purchasing.
Ensure compliance with health, safety, and operational regulations.
Resolve guest concerns with professionalism and care.
Collaborate with the Executive Chef on food and beverage quality and efficiency.
Uphold company policies, procedures, and brand standards.
What We’re Looking For
Experience: 8+ years in hospitality management, preferably in a high-volume setting.
Leadership: Strong ability to build, coach, and inspire a team.
Financial Acumen: Proficiency in managing P&L statements, budgets, and cost controls.
Guest-Centric Mindset: Passion for delivering exceptional hospitality.
Tech-Savvy: Familiarity with POS systems, Microsoft Office, and operational technology.
Adaptability: Comfortable in a fast-paced, ever-changing environment.
Physical Stamina: Ability to stand, lift (up to 50 lbs), and work on your feet for extended periods.
Flexible Schedule: Willingness to work evenings, weekends, and holidays.
Why Join Little Ruby’s?
Be part of a growing brand with a fun, energetic team.
Competitive salary with room for growth.
Supportive leadership and development opportunities.
A chance to make an impact in a beloved NYC dining destination.
Ready to lead an amazing team? Apply today!
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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