General Manager

When you join Sandpiper Hospitality, you will undoubtedly become a part of a team that greets everyone with a warm WELCOME and appreciates your hard work. We have been recognized as one of the fastest-growing companies in the extended stay market.

Overview

The hotel general manager is responsible for the hotel's overall operation and performance. This role requires a strategic leader who will drive profitability, enhance guest satisfaction, and foster a positive work environment for all staff. The General Manager will ensure that the hotel operates efficiently and adheres to all brand standards and regulations. If you have a passion for hospitality, strong leadership skills, and a proven track record in management, we want to hear from you!

Key Responsibilities

• Leadership and Management:
• Lead, motivate, and develop hotel staff to deliver exceptional guest experiences.
• Conduct regular staff meetings and training sessions to ensure team alignment and skill development.
• Foster a positive and inclusive work culture.
• Operations Management:
• Oversee daily hotel operations, ensuring adherence to policies and procedures.
• Monitor and improve guest service standards, ensuring high levels of satisfaction.
• Implement effective strategies for cost control and operational efficiency.
• Financial Management:
• Develop and manage the annual budget, including revenue forecasts and expense control.
• Analyze financial reports to identify trends and areas for improvement.
• Optimize revenue through pricing strategies, upselling, and promotional initiatives.
• Guest Experience:
• Ensure the hotel maintains high standards of cleanliness, maintenance, and overall guest experience.
• Address guest complaints and feedback promptly and professionally.
• Implement programs to enhance guest loyalty and satisfaction.
• Sales and Marketing:
• Collaborate with the sales and marketing team to develop effective promotional strategies.
• Build and maintain relationships with key clients, travel agencies, and local businesses.
• Monitor market trends and competitor activities to identify opportunities for growth.
• Compliance and Safety:
• Conduct regular inspections of the property to maintain safety and quality standards.
• Implement emergency procedures and ensure staff are trained in safety protocols.
  

Qualifications

• Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
• 2+ years of management and leadership experience.
• High school Diploma or Equivalent.
• Strong financial acumen with experience in budgeting and forecasting.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficiency in hotel management software and Microsoft Office.
  
  

Skills And Competencies

• Strong leadership and team-building abilities.
• Exceptional problem-solving and decision-making skills.
• Customer-focused with a passion for service excellence.
• Effective organizational and multitasking abilities.
• An outgoing, high-energy personality that can create a great place to work and a great place for our guests to visit
  
  

When you join our team, you will be welcomed by some of these great benefits!

• Health, Dental, Vision Insurance
• 401K (eligible after 1 year)
• Employer Paid Life Insurance
• Group Life Insurance & Accidental Death and Dismemberment (AD&D)
• Accident Insurance
• Critical Illness Insurance
• Paid-Time Off
• Paid Holidays
• Bonus Potential
  
  

Please submit your resume for consideration to join the best property management company in the business!

Equal Opportunity Employer and Drug-Free Workplace