Fire Protection Department Manager - New Construction and Service - Chicago, IL

Fire Protection Department Manager - New Construction and Service - Chicago, IL

We're seeking a dynamic Fire Protection Department Manager in the Chicagoland Area to lead the overall team and cultivate exceptional customer experiences. In this role, you'll be instrumental in building lasting client relationships, from initial contact to deal closure, ensuring customer satisfaction and repeat business. If you're driven to grow and develop professionally, this is your chance to make a significant impact.

Responsibilities:

• Provide day-to-day oversight and mentorship to a team of sales professionals, conducting regular performance reviews and providing constructive feedback.
• Identify high-potential individuals within the team and develop personalized training plans to cultivate their leadership skills.
• Foster a collaborative and inclusive team environment, ensuring alignment with the company's strategic goals and promoting a shared vision of success.
• Analyze market trends and competitor activities to develop innovative sales strategies and action plans.
• Establish clear and measurable sales targets for the team, tracking progress and implementing corrective actions as needed.
• Utilize CRM systems and other sales tools to monitor sales performance, identify opportunities, and optimize sales processes.
• Conduct thorough reviews of architectural drawings and blueprints to ensure accurate system design and compliance with codes.
• Organize and conduct site visits to assess project requirements and identify potential challenges.
• Collaborate with engineering and installation teams to develop detailed system layouts and ensure seamless project execution.
• Develop and implement strategies to enhance customer satisfaction and loyalty, including proactive communication and problem-solving.
• Establish and maintain strong relationships with key clients, acting as a trusted advisor and addressing their needs effectively.
• Gather customer feedback and utilize it to improve team performance and customer service.
• Lead the development of comprehensive fire alarm contract proposals, including detailed cost estimations and technical specifications.
• Conduct compelling presentations to potential clients, effectively communicating the value proposition and addressing their concerns.
• Negotiate contract terms and conditions, ensuring mutually beneficial agreements and securing successful deal closures.

Qualifications:

• High School Diploma or equivalent required.
• Proven sales management experience within the alarm industry, with a successful track record of team development, client relationship management, and securing fire alarm contracts and repeat business.
• Demonstrated ability to lead sales teams to successful contract closure through effective negotiation.
• Comprehensive knowledge of the alarm industry and its supporting infrastructure.
• Self-motivated and goal-oriented, with a strong customer focus and proven leadership capabilities.
• Excellent verbal and written communication skills, capable of presenting effectively to diverse audiences.

If this role is of interest please reach out to kieran.hitchen@gryphonoakwood.com for a confidential call or apply directly via the link above.