Are you ready for a fully-remote, work from home, professional data entry role?
Are you ready to level up your skills?
Are you ready to work for an employee-focused company that makes a difference in customer's lives?
If you answered "yes" to these questions, IonTuition may be for you!
This is a 100% remote position. Candidates must have access to reliable internet connection.
Why Join Our Team?
IonTuition Is An Employee-driven Organization Where Honest Open Communication And Feedback Is Embraced. Our Management Team Consists Of Individuals Who Have Been Promoted Within. As An Associate, You Can Also Look Forward To
Competitive benefits package including medical, dental, vison, and life insurance
Advancement opportunities
Diverse experience with supporting and working on IonTuition’s various lines of business
Work from home (WFH)
Company provided equipment
The Associate is responsible for administrative resolution of accounts, processing payments, ensuring accurate and timely transactions, and maintaining excellent customer service standards.
Essential Duties And Responsibilities
Submitting request forms for borrowers such as name change and other status updates.
Documenting account findings.
Verify and validate payment details.
Monitor payment transactions and resolve any discrepancies or issues.
Communicate with customers and internal teams to resolve payment-related inquiries and disputes.
Maintain detailed records of all account updates and payment transactions for audit and reconciliation purposes.
Assist with the preparation of reports on payment processing activities.
General office duties
Education And Experience
High School diploma or equivalent
One year of experience performing general administrative work supporting accounting departments
Working knowledge of Microsoft applications including MS Word, Excel, PowerPoint, and Outlook
Benefits
Medical Benefits through Cigna
Dental Benefits through DeltaDental
Vision Benefits through DeltaVision
Flexible Spending Account
Short and Long term disability
Life Insurance
401(k)
At IonTuition, all aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
IonTuition participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Please use the following links to learn more about E-Verify and Immigrant and Employee Rights: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf