Assoc. Mgr, Operations Services

Job Summary

JOB DESCRIPTION

Habit Burger & Grill is looking for an individual with a strong background in project coordination and restaurant operations, who has a passion for driving operational excellence across the brand.

Reporting to and working closely with the Operations Services & Communications Manager, this role supports the execution of key operational initiatives from concept to field testing. Responsibilities include assisting in the development of rollout plans, gathering feedback from test phases, and refining processes to improve operational efficiency. The role also manages project timelines, coordinates cross-functional collaboration, and communicates with field teams to ensure alignment and successful implementation across the brand.

Essential Job Functions

• Support in developing strategic plans and assist in managing operational initiatives from concept through to testing phases
• Help design and implement rollout plans for various projects and initiatives, including creating necessary materials
• Participate in the testing process by gathering feedback and assessing operational feasibility
• Assist in developing project plans, setting goals, and helping to manage resources effectively
• Work with cross-functional teams to help coordinate internal and external resources, ensuring projects stay within scope and on time
• Maintain communication with team members and stakeholders to ensure alignment with project goals
• Contribute to refining field-testing protocols to improve accuracy and efficiency
• Streamline manual processes using the Monday.com platform and Microsoft programs
• Maintain awareness of Habit Burger operations and a strong focus on serving the needs of Operations in all aspects of the role by actively seeking feedback and occasionally visiting the field to assess test initiatives and current operations.
• Collaborate with the communications team to ensure test communications are clear and accessible for operators and field teams
• Assist in creating Powerpoint presentations that highlight key data points and feature clear, simple visuals
• Participate in feedback and calibration calls with restaurant leaders to explain test initiatives and upcoming operations rollouts
• Act as project manager to ensure challenges are addressed and projects move forward efficiently
  
  
  

Skills And Knowledge Requirements

• 3-5 years of operations experience in multi-unit restaurant or retail preferred
• Strong communication, organizational, and problem-solving skills
• Project management experience
• Ability to multi-task and handle multiple projects at once
• Experience implementing new SOPs and best practices.
• Experience creating presentation decks and presenting information in a clear, concise manner
• Strong operations experience
• Ability to work a hybrid schedule 2-3 days in office
  
  
  

Compensation

Salary Range: $93,200 to $109,600 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

At Yum! Brands and at The Habit Restaurants, LLC, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. The Habit Restaurants, LLC is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. We are committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship for this position.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

Benefits

Competitive salary with benefits including:

• Up to 4 weeks of vacation per year plus additional sick days
• Up to 10 Paid Holidays + 1 Floating holidays
• Company provided Recharge Days to unplug and reenergize
• Flexible Hybrid Work Environment
• Competitive bonus program for eligible roles
• Recognition based culture
  
  
  

Family Benefits

• Onsite childcare through Bright Horizons
• Comprehensive medical, dental, and vision benefits including prescription drug benefits & 100% preventative care starting on Day 1
• Healthcare and dependent care flexible spending accounts
• Employee Assistance Program available to all employees and their dependents
• Bereavement time off
  
  
  

Additional Perks

• Onsite gym with brand-new equipment and fitness classes
• 401(k) benefit plan with a 6% matching contribution
• Up to 2 Paid Days to Volunteer for any non-profit or charitable organization important to you
• Access to LinkedIn Learning
  
  
  

NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization.

About Us

WHO WE ARE?

HABIT stands for Hospitality, Attitude, Be Your Best, Integrity and Teamwork. At the Habit Burger Grill, our people make the difference, which is why since 1969, we’ve prided ourselves on being a people-first culture where each of us are celebrated for bringing our own unique flavor to the table. Our mission is to foster an environment where everyone feels like they are part of The Habit Family through One Habit, One Heart.

The Habit Burger Grill is a burger-centric, fast-casual restaurant concept that specializes in preparing fresh, cooked-to-order chargrilled burgers and handcrafted sandwiches featuring USDA choice tenderloin beef, grilled chicken and sushi-grade Ahi tuna cooked over an open flame. In addition, it features fresh-cut salads and an appealing selection of sides and shakes. The Habit Burger Grill was named the "best tasting burger in America" in July 2014 in a comprehensive survey conducted by one of America's leading consumer magazines.