Accountant

About RealDefense:

RealDefense has been ranked as one of the fastest-growing companies in North America on the 2024 Deloitte Technology Fast 500!

Headquartered in Pasadena, CA, RealDefense LLC is an award-winning software development company known for its flagship product brands, including iolo System Mechanic® and SUPERAntiSpyware®. With a commitment to innovation, RealDefense has consistently earned top ratings from PC Magazine™ and protects over 3 million customers. The RealDefense portfolio also features renowned privacy and security software brands such as STOPzilla, MyCleanID, MyCleanPC, USTechSupport, ioloVPN, GetMyDrivers, WarrantyStar, and Support.com.

RealDefense partners with leading consumer brands in the cyber security and PC manufacturing sectors to deliver telemetry-enabled monetization solutions. For more information, please visit www.realdefen.se.

Due to our incredible growth, we want to add a full-time experienced Accountant.

JOB DESCRIPTION:

GENERAL LEDGER

• Prepare or assist in the preparation of reconciliations for all balance sheet accounts.
• Record accrued expenses and maintain accrued expense schedule.
• Record Payroll journal entries.
• Record Payroll accruals.
• Record BD and other revenue accruals.
• Record interest income/expense accruals.
• Identify and research anomalies in expense trends.
• Ensure expenses are properly coded (accounts and departments).

SALES TAX AND RELATED

• Reconcile sales tax transactions between Avalara and Sticky and record sales tax liabilities.
• Convert all non-USD transactions to USD.
• Prepare and upload sales tax transactions for non-US filings to Avalara.
• Download UK transactions, populate the UK template, and upload to Avalara.
• Convert all non-CAD transactions to CAD.
• Populate the CAD upload template and upload it to Avalara.
• Coordinate additional registrations with Avalara, as needed.
• Resolve any sales tax notices received.

MONITOR MID-PERFORMANCE

• Monitor chargeback rates.
• Review and reconcile chargebacks from customers or clients.
• Investigate discrepancies and resolve issues promptly.
• Work closely with the sales and customer service teams to address chargeback concerns and prevent future occurrences.
• Maintain accurate records of chargeback transactions and related documentation.
• Monitor alert services to ensure alerts are functioning as expected.
• Monitor alert and chargeback costs and provide suggestions for cost efficiencies.
• Handle applications and set up for new MIDs as needed, including getting MIDs set up with all appropriate services.
• Regular chargeback, refund, and alert cost analysis and reporting.
• Manage relationships with Merchant providers and alert and other service providers.

MERCHANT ACCOUNT RECONCILIATION

• Validate collection of prior months in transit amounts.
• Reconcile and record chargebacks and processing fees.
• Identify end of month in transit amounts (sales clearing (receivable) balance.

MISCELLANEOUS

• Prepare weekly flash report.
• Assist with cash forecasting.
• Prepare audit schedules and assist with annual audit.
• Other tasks as identified by controller or VP of finance.

QUALIFICATIONS:

• Bachelor's degree in Accounting, Finance, or related field.
• CPA certification preferred.
• 5+ years of experience in accounting or finance roles, with a focus on chargeback management and expense control.
• Strong understanding of accounting principles and practices.
• Proficiency in Microsoft Excel.
• Familiarity with various accounting software programs; experience with transitioning between systems is advantageous.
• Experience managing Avalara and sales tax issues, with a strong preference for experience with Avalara.
• Excellent analytical and problem-solving skills.
• Detail-oriented with the ability to prioritize tasks and meet deadlines.
• Effective communication skills, both verbal and written.
• Ability to work independently and as part of a team.