Lufthansa

Account Manager - Airline - Leisure and Specialty Sales

Lufthansa Miami, FL

Are you ready to drive revenue growth, boost yield, and elevate premium share in the Leisure Sales channel? Can you expand NDC distribution, grow SAF sales, and lead sustainability initiatives while building strong strategic partnerships?

If this sounds like your next challenge, we want to hear from you—apply now and make an impact!

Tasks

Your key responsibilities will include, but are not limited to:

  • Achieve revenue/yield targets, including NDC share, SAF sales, and premium share in Leisure Sales
  • Develop expertise in Global Leisure Products (Cruise, Marine, HUM) and internal coordination for multi-market accounts
  • Manage account performance reporting and CRM updates
  • Develop and execute business plans, conduct progress reviews, and track market trends
  • Ensure compliance with contracts and procedures via StarPartners.com
  • Utilize LHG sales tools (Tableau, Cheetah, AI programs) and support new tool development
  • Coordinate activities with AJV partners and evaluate account RFI submissions
  • Support sales strategies, incentives, and marketing actions
  • Address technical issues with MOC (ATPCO, NDC, GDS)
  • Perform other tasks and/or projects, as assigned

Benefits

  • Employee Assistance Program
  • 15 Vacation Days
  • Flex Holidays
  • Commuter Benefits
  • Education
  • 401k plan
  • up to 60 Sick Days
  • Flight privileges
  • Short Disability
  • Long Disability
  • Healthcare
  • Life Insurance
  • Family Policy

Requirements

To excel in this role, you will need a combination of the following qualifications:

  • High school diploma/GED required
  • Bachelor’s degree required; Master’s desirable
  • Minimum 3 years of business experience required; airline/cruise industry experience preferred
  • Fluency in English required
  • German skills desirable
  • Strong knowledge of contracts, LH reservation system, sales tools, ticketing, and accounting processes
  • Proficiency in MS Office and internet applications
  • Strong analytical, problem-solving, negotiation, and communication skills
  • Ability to work under pressure, adapt, and collaborate in diverse environments
  • Customer-oriented with excellent judgment and business sense
  • Must possess a legal permit to work in the U.S.
  • Willingness to travel
  • Must possess a valid driver’s license



  • CV/Resume and Cover Letter required
  • Company may provide relocation assistance
  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Sales
  • Industries

    Airlines and Aviation

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