Insurance modernization: exciting or overwhelming? Honestly, it's both. In the brand-new Partner Mini-Series of The Digital Adoption Show Podcast with LTIMindtree, we unpack the biggest transformation imperatives in insurance — from rethinking core systems to embracing cloud and AI-driven experiences. ❓Why now? Because insurers are under pressure to reduce expense ratios, personalize customer journeys, and adapt faster than ever. ❓What’s the payoff? Lower costs. Richer insights. Better employee experiences. And a leap forward in innovation. Tune in to hear from Rajesh Pantina in conversation with Ganesh Kumar Pandian, Principal Director, Insurance Solutions & Products at LTIMindtree, who shares insights from 20+ years of driving core modernization, leading high-impact tech implementations, and maximizing user adoption across the global insurance landscape. Here’s a sneak peek of key takeaways: ✅ The real drivers behind successful insurance transformation ✅ Solving the talent puzzle: upskilling, hiring, or partnering? ✅ How AI + digital adoption platforms reshape employee and customer journeys ✅ The “moments of truth” that make or break policyholder loyalty Ready to future-proof your insurance strategy? Catch the full episode of The Digital Adoption Show here: https://bit.ly/3XSOKcK #InsuranceTransformation #DigitalAdoption #AIinInsurance #DigitalTransformation #Whatfix #LTIMindtree #FutureOfInsurance
Whatfix
Software Development
San Jose, CA 222,721 followers
Digital Adoption Platform | Empowering individuals and organizations through Digital Adoption.
About us
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.
- Website
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https://shorturl.at/lcWoN
External link for Whatfix
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- San Jose, CA
- Type
- Privately Held
- Founded
- 2013
- Specialties
- SAAS, Interactive guides, Employee/User Training, Interactive walkthroughs, Enterprise Product Adoption, Performance Support System, User Adoption, Product Adoption, User Onboarding, Customer Support, Customer Success, User Engagement, Digital Adoption, and Change Management
Products
Whatfix
Digital Adoption Platforms
Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application that looks 100% native. With Whatfix, create interactive walkthroughs, product tours, user onboarding checklists, smart tips, field validation, self-help wikis, hotspots, and more. Understand how users are engaging with your applications with advanced product analytics. Whatfix has seven global offices across the US, India, UK, Germany, Singapore and Australia and empowers dozens with Fortune 500 companies' digital adoption journeys. Whatfix has raised $140 million and is backed by Softbank Vision Fund 2, Sequoia Capital India, and Cisco Investments. For more information, visit Whatfix’s website - https://bit.ly/4bj6rGM
Locations
Employees at Whatfix
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Vispi Daver
Helping Companies Accelerate Software Product Adoption!!!
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Douglas Sidrim de Figueiredo
Partnerships - Alliances & Channels
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Kevin McArdle
Sales Leader @ Whatfix | Empowering companies to deliver accelerated ROI on their software investments
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Elias Sekfali
Senior Principal Solution Consultant at Whatfix | Driving Business Growth
Updates
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Mistakes teach us—but in high-stakes environments, they can break us. How do you upskill your workforce without putting your business, customers, or critical data on the line? 🎙️ Join us for an exclusive virtual event featuring guest speakers Katy Tynan (Forrester) and R. Mark Moore, MSIT, SPHR (Travelport) as we explore: ✅ Why traditional training methods often fall short ✅ How hands-on experience boosts learning and retention ✅ The power of Simulation Technology in building a confident, capable workforce 💡 Don’t miss out—reserve your spot today! http://bit.ly/3Yp60WW #FutureOfLearning #SimulationTraining #VirtualEvent #Whatfix
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As Semler Group adopts modern cloud platforms, they are enabling 4,000 employees across 120 locations for their biggest system rollout yet. Hear from Morten Rye Christensen, Head of IT at Semler IT on how they are embedding real-time guidance and insights into their applications—improving user experience, streamlining adoption, and boosting productivity. Thank you, Morten, for sharing your journey! 🙌 #DigitalAdoption #Whatfix #CustomerFirst Mohit Jain Diana Robertson Brijesh Reddy Sanjana Malick Shubham Bagdia Varun Venkatesh Uday Kochar Kalyani Kundalia Stephanie Roodhouse Supriya Goswami
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At Whatfix, innovation doesn’t follow—it leads. With 23 U.S. patents filed, 6 already approved, and 4–5 new filings each year, we’re constantly redefining the digital adoption category. One of the brilliant minds behind this momentum of innovation is Lalitashree Hegde. From intern to innovator in just four years, she has contributed significantly, including filing two patent applications for key products. Her story—recently featured in The Times of India’s Techies—is a celebration of curiosity, growth, and the power of a strong team. 📖 Read here: https://lnkd.in/giuDgUC9 Here’s to Lalitashree—and to all the women in tech who are building, innovating, and breaking barriers every day. Let’s keep cheering them on, learning from them, and making space for more stories like theirs. Happy International Women in Tech Day! 💜 #whatfix #digitaladoption #womenintech #innovation #patents Khadim Batti | Vara Kumar Namburu | Subhadeep Guin | Naveen Kumar N | Deepak Agarwal | Supriya Goswami | Omgita Awasthi | Smita Banerjee
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Ahead of #InternationalWomenInTechDay tomorrow, we’re shining a light on the women who are building, leading, and transforming the tech world. In this edition of Digital Adoption Insider, we explore: 🔹 The challenges women still face in tech 🔹 The inspiring progress being made 🔹 Leaders breaking barriers—including one from Whatfix 🔹 How organizations and allies can drive real change Let’s keep this conversation going—who are the women in tech that have inspired your journey? Tag them and share their stories below👇 📖 Read the full edition ⬇️ #womenintech | #digitaladoption | #inclusion | #leadership | #whatfix | #newsletter
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What an incredible Roundtable in Bangkok last week! 🎊 We had the pleasure of hosting an amazing group of industry leaders for a thought-provoking discussion on "Driving Effective Digital EX/CX Change Management." From the current state of change management in Thai enterprises to maximizing ROI on tech investments, the conversation was insightful, impactful, and full of valuable takeaways. A huge thank you to all our attendees for joining us and contributing to the dialogue! 🙌 Special shoutout to our customer René Hefner from Grab for sharing his expert insights—your perspective added so much depth to the discussion. Wilfred Yeo | Abhishek Nagar | Lalitya Pavan Sirapu | Sameer Mishra | Aldobin L Lyngkhoi (อัลโ) | Ram Shanoj Ramachandran #whatfix #digitaladoption #bangkok
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🚀 Did you know that 50% of ERP implementations initially fail—often overshooting budgets by up to 300% due to inadequate change management? At Whatfix, we believe that successful ERP transformation requires more than just a tool—it demands a strategic partner. We hosted our Q1 2025 Partner Enablement Webinar, "𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞 𝐂𝐡𝐚𝐧𝐠𝐞, 𝐀𝐦𝐩𝐥𝐢𝐟𝐲 𝐑𝐎𝐈: 𝐔𝐧𝐥𝐨𝐜𝐤𝐢𝐧𝐠 𝐄𝐑𝐏 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐖𝐡𝐚𝐭𝐟𝐢𝐱". Our partners gained actionable insights into tackling key ERP challenges and witnessed live demos of Whatfix’s Digital Adoption, No-Code Analytics, and Application Simulation Suite in action. Thanks to everyone who joined us on this journey toward driving digital transformation and maximizing ERP impact! #ERP #digitaladoption #partnerenablement #whatfix Vispi Daver | Supriya Goswami | Srihari BT | Pranjal Swarup | Rajesh Rajyalakshmi Pantina | Geeth Sai Sandeep | Karthik Singaraju | Nikita Singh
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Acorn by Synergie accelerates new recruiter onboarding by 80% with Whatfix’s DAP! By transforming its recruiter onboarding and system adoption processes, Acorn achieved remarkable impact: ✅ 100% knowledge retention with contextual Bullhorn training. ✅ $42,946 in productivity savings by reducing training and support needs. ✅ 98% reduction in training queries, freeing up support teams. Read the full case study here: https://lnkd.in/gpgfcMhn A huge shoutout to Bullhorn, our valued partner in this transformation. A big thanks to Nichola Holdship, People Development Manager at Acorn, for sharing your story! We’re thrilled to see Acorn empowering its teams with on-demand learning and digital adoption! Nina Eigerman | Milly Morris | Ross Sutherland | Steven McIntosh | Nidhi Agarwal | Melvin Mathew | Mohit Jain | Vispi Daver | Mike Brodsky | Tanvi Kakodkar | Stephanie Roodhouse | Levi Olmstead | Supriya Goswami | Sonam Sharma | Rajesh Rajyalakshmi Pantina | Sreeshna Sreekishan | Amar Karam Chandani | Pravin Jairaj #whatfix | #digtaladoption | #customerfirst | #successstory
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Implementing a CRM = Instant Success? 🚫 Think again. CRMs are the backbone of high-performing sales teams. They offer better organization, cleaner data, increased productivity, and more. But here's the catch: Just having a CRM won't magically close deals or boost revenue. The real challenge? User adoption. Discover 11 proven strategies to ensure your CRM isn’t just another tool collecting dust. 🔗 Learn more: https://lnkd.in/g_EHGXmH #whatfix #digitaladoption #blog
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Whatfix has been recognized as the "Scale-up SaaS Startup of the Year" at SaaSBoomi 2025! Being part of this legacy and contributing to the growth of the SaaS ecosystem is a privilege in which we take great pride. A heartfelt thank you to the SaaSBoomi community for fostering collaboration, celebrating bold ideas, and shaping the future of SaaS. Here’s to building, scaling, and leading—together! #whatfix #digitaladoption #saasboomi2025 #innovation #AI #leadership
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