ISG Software Research

We have BIG news… Ventana Research is now part of ISG (Information Services Group)! 🙌 This acquisition will enable us to scale our software advisory, research and education business, provide more career opportunities for our people, and most importantly, offer unparalleled data, market analysis and practical, real-world insights and experience to our clients. 📰 Want to learn more? Click for our press release: https://bit.ly/3FJKF0S 🤝 Meet ISG – Check them out on LinkedIn: https://bit.ly/47ilvCq #Acquired #PressRelease

Multinationals need a system that streamlines filings to improve tax compliance, reduce errors and protect revenue, according to Robert Kugel. Learn how Intercompany Financial Management works: https://bit.ly/3CIkyJE #IntercompanyFinance #Multinationals

Data architecture is evolving faster than ever, and Apache Iceberg is leading the charge. Are you ready to optimize your data strategy? Join Vijay Raja (Qlik), Matt Aslett (ISG), and Roy Hasson (Qlik) for an expert-led webinar where we’ll explore: ✔ Key drivers of the shift to Iceberg-based open lakehouses ✔ Cutting costs while avoiding vendor lock-in ✔ Solving data ingestion and optimization challenges at scale 📅 April 23, 2025 🕒 Multiple time zones covered for Americas, EMEA & APAC Don’t miss it! Register here 👉 https://bit.ly/3E8tcC9 #OpenLakehouse #DataArchitecture #ApacheIceberg

Even with the EU rollback of sustainability reporting requirements, benefits of compliance and efficiency necessitate sustainability to remain an essential objective. Learn more: https://bit.ly/4l9PWlF #SustainabilityManagement #BusinessPlanning

#CloudComputing is used by 58% of #ISGResearch participants for more than half of database and data platform workloads, says Matt Aslett. Learn how #DataPlatforms are evolving: https://bit.ly/4aB4O7S #GenAI

⚡ The Strategic Advantage of Hybrid Contact Centers Why force an all-or-nothing choice when you can: - Keep proven processes - Add innovative features gradually - Maintain business continuity - Test new technologies safely - Scale on demand The future of contact centers is hybrid. https://bit.ly/3W57uEG #CustomerService #CloudMigration #ContactCenter

💡 The Strategic Advantage of Hybrid Contact Centers Key benefits our research has uncovered: - Preserve customized workflows and integrations - Add AI and automation capabilities gradually - Support remote work without infrastructure changes - Maintain security and compliance requirements - Scale according to business needs The future of contact centers isn't all-or-nothing - it's hybrid. https://bit.ly/4fO4eEF #CustomerService #ContactCenter #DigitalTransformation

Every finance department needs to evaluate the benefits of #ExternalData for forecasting, #BusinessPlanning and budgeting, and the effective application of #AI using #ML for #PredictiveAnalytics, according to Robert Kugel. Here’s the details: https://bit.ly/4h4WtM8

🎯 Breaking Down Revenue Silos Why are leading enterprises investing in Revenue Life Cycle Management now? - Shifting customer expectations - Growing complexity of pricing models - Need for sustained engagement - Rise of digital commerce in B2B - Demand for frictionless experiences The future belongs to organizations that can adapt and respond quickly. https://bit.ly/4fCgmZu #RevOps #DigitalTransformation #Enterprise

Three existing technologies every enterprise needs to assess right now to achieve task and process #orchestration, according to ISG Software Research. Learn: https://bit.ly/4a0k8um #IT #IntelligentAutomation #Taskbot