UserTesting

We’re hitting the road and bringing the future of CX to you! Join our THiS Connect city tour, an exclusive roadshow bringing together industry leaders to explore where AI, innovation, and customer experience collide. We'll be coming to... 📍 San Francisco | May 1 📍 New York | May 29 📍 London | June 5 Spots are limited - request your seat now! https://lnkd.in/eGUutShi

You can’t shape perception if you don’t know the path. 🗺️ Here’s how journey mapping gives brand teams the clarity they need. https://lnkd.in/e2EvXfjC

“Your content isn’t for you - it’s for your audience.” In this #InsightsUnlocked episode, Purna Virji from LinkedIn shares why the best content strategies start with testing. Watch the clip and listen to the full convo. https://lnkd.in/eY2fwF8A

Everything is about to change.
 Yeah, sounds dramatic. But if you design for people—this matters. UserTesting is hosting THiS Connect—an invite-only event in San Francisco on May 1st. Not another buzzword-filled panel fest.
One day. One room.
Designers, researchers, product leads, marketers—talking real AI, real feedback, real outcomes.
 Think: 🌍 Real-world strategies 💡 Expert insights 🤝 Meaningful connections 
No guesswork. No pretending. If you care about building experiences that actually work—you’ll want to be in this room. Oh, and Joe Megibow (ex-CEO of Casper + Purple) will be delivering a keynote you won't want to miss! Request your seat in the link below: https://lnkd.in/ewpJhCTE #THiSConnect #UXDesign #DesignCommunity #UserTestingPartner #ad #uidesign #uxresearch

Did you see us at the Digital Financial Services Summit in Melbourne last week? Louis Granger, our Regional VP for Asia-Pacific, took the stage to share the impact that customer insight has on digital experiences in the financial services sector. Want to create competitive experiences for your account holders? Find out more here: https://lnkd.in/eDExTjPe

Big news! Joe Megibow is joining us as a keynote speaker at #THiSConnect San Francisco! With 30+ years of experience leading digital transformation and innovation at companies like Casper, Purple, Expedia, and American Eagle, Joe brings a powerhouse perspective on what it takes to build brands that thrive through change. Don’t miss the chance to hear his insights live as we explore the future of CX, AI, and innovation. 📍 THiS Connect San Francisco | May 1 🎟️ Request your seat now! https://lnkd.in/eprB9sJB

I'm looking forward to hosting a 🔥 fireside chat with Kimberly Sterling of Pantone on Thursday, April 10th at 11:30 AM the University of Michigan - Stephen M. Ross School of Business. 🌈 Color is one of the primary ways that organizations communicate non-verbally. We'll be talking about examples, strategies, and best practices on how best to infuse emotion and authenticity into a brand voice. #BrandResearch #MarketResearch #CustomerExperience UserTesting

Banking contact centers are under pressure. Rising call volumes. Low containment rates. Frustrating self-service. On April 17, join experts from UserTesting to learn how leading banks are transforming their support journeys, boosting containment and customer trust. 🗓️ Apr 17, 2025 | 11:00 am PDT 🎟️ Save your spot: https://lnkd.in/eNEajHjZ

🛒 The average shopper would pay 32% more for revived classics from their childhood. What does this mean for digital retail? Nostalgia sells—but only when the experience lives up to the memory. 📖 Read more: https://lnkd.in/gjCbVK_M

71% of consumers say trust impacts their buying decisions. This report breaks down what drives loyalty - and what destroys it. https://lnkd.in/gx2zJe_8