Tidio

Now available: Lyro Analytics for live conversations! 💡 🚀 We’ve revamped our Analytics for live conversations – now, you can optimize your AI Agent faster than ever with: ✅ Actionable Insights We highlight the topics that need your attention the most so you can focus on what truly drives impact. 🔍 Data-driven Inspection Go beyond the basics – high-level metrics now break down into detailed data points, letting you review every Lyro interaction and understand how it handles specific topics. 📊 Clear Information Hierarchy Start with a broad overview, then dive into granular insights – everything is structured to guide your next move. What this means for you: 💡 Discover new optimization opportunities 📉 Stay ahead with smart trend indicators 👉 Watch the video to see how it works.

💬 AI in customer service isn’t just a trend anymore. For businesses looking to grow and deliver top-notch customer experience, it's become essential. 🚀 Check out this article by Tidio for eCom Collab Club™ London Sponsored by Mailchimp to discover how Lyro AI can supercharge your support strategy while maintaining the perfect balance between automation and the human touch. Thanks for featuring us! 💙 #Lyro #Tidio #AICustomerService #Automation #AISupport

💡Tidio’s success story is featured on the Global Business Tech Awards Page! We're proud to be recognized as the Best AI Company of the Year 2025. Now, we’re excited to share an article that dives deeper into the achievement. Read our story to learn what makes Tidio a leader in AI-driven customer service, and see how we’re shaping the future of automation and human interaction. 💙 🔗 https://lnkd.in/duA-xqi2 A big thank you to our team, customers, and partners who support our vision – this milestone is ours to share. Let’s keep pushing the boundaries of what AI can do. 🚀 Don't Panic Events #GlobalBizTechAwards #BestAICompany #Tidio #AI #Innovation #CustomerService #CX

💙 We love hearing from our users! 💙  At Tidio, nothing makes us happier than seeing our customers succeed with our platform. When we read reviews like this, it reminds us why we do what we do:  “Tidio does a great job integrating live chat, AI chatbots, and other communication channels (like email and social media) into a unified platform. I really like features like the ‘Live Visitors List,’ which enable businesses to proactively engage with website visitors. Super convenient for all users.”*  ⭐️ G2 Reviewer #Tidio #CustomerLove #AIChatbots #LiveChat #CustomerExperience  

Big news: Lyro for Email is now available to all Tidio users! 🚀 Your AI-powered support just got even better—Lyro can now handle customer emails with the same efficiency and automation that you love in live chat. That means fewer manual replies, faster resolutions, and happier customers. 🎉 How can Lyro for Email help your business? ✅ Automate email responses ✅ Handle repetitive questions  ✅ Prioritize and resolve requests ✅ Seamlessly escalate complex issues If you're using Tidio, Lyro for Email is already available in your account! Give it a try and let us know what you think. #Tidio #Lyro #AIforEmail #CustomerSupport #Automation

We have more great news! Tidio has been named the Top Chatbot Software in the Emotional Footprint Awards 2025 by Info-Tech Research Group! 🏆 With 94% of customers recommending Tidio, we’re proud to be recognized for our reliability, innovation, and productivity. This award reflects our commitment to building effortless AI that enhances customer service and empowers your business. A huge thank you to our customers for your trust and support. Your feedback drives us forward every day! 🚀 Read the full report: https://lnkd.in/gu8N4_2h #Tidio #AwardWinning #AI #Innovation #EmotionalFootprint #CX #BestChatbotSoftware

Is your chatbot actually helping your customers—or just frustrating them? A successful AI-powered chatbot can engage with customers, offer 24/7 support, automate repetitive tasks, and much more. But here’s the catch. A rushed or poorly implemented chatbot can do more harm than good. So, to help you avoid pitfalls, we’ve put together a comprehensive guide that walks you through:   ✅ Understanding customer needs before implementation   ✅ Defining clear chatbot goals to maximize impact   ✅ Choosing the right chatbot for your business   ✅ Optimizing and continuously improving your AI assistant  💡 Ready to implement an AI chatbot that actually works? Check out our latest guide: https://lnkd.in/dZD8hTvf #AI #chatbots #chatbotimplementation #customerexperience #automation #businessgrowth

🤝 Become our Partner Looking for new ways to grow your business? Whether you're an agency, ISV, consultant, or content creator, Tidio’s Partner Program gives you the tools and support to succeed. Here are the programs you can join today: ✅ Solution Partners: refer, resell, or implement Tidio for your clients to expand your offerings ✅ Affiliates: monetize your audience by promoting Tidio and earn commissions ✅ Referrals: simply connect businesses with Tidio and start earning What’s in it for you? Well… 💰 Start earning immediately 💡 Access exclusive training & go-to-market resources 🤝 Work alongside the Tidio team to drive growth Join 100K+ businesses leveraging Tidio’s leading AI-driven customer support platform and see instant success. 📢 Ready to partner up with the leader in AI support? Sign up today! 👉 https://lnkd.in/eGKp9nR3 #Tidio #PartnerProgram #BusinessGrowth #AffiliateMarketing #Ecommerce #CustomerSupport

Major news! Tidio has been named Best AI Company of the Year 2025 by the prestigious Global Business Tech Awards! 🎉 This award is more than just a title– it’s a testament to our mission, innovation, and relentless drive to redefine AI in customer service. Being recognized for pushing the boundaries of AI, seamlessly blending human interaction with automation, and maintaining exceptional customer satisfaction means the world to us. 💙 A huge thank you to our team, customers, and partners who believe in our vision and make it all possible. This is just the beginning…let’s keep innovating together! 🚀 #GlobalBizTechAwards #BestAICompany #Tidio #AI #Innovation #CustomerService #CX

The 2025 Global Business Tech Awards are just around the corner, and we couldn't be more excited to be named finalists in three major categories: ✨ Best AI Company ✨ Best SaaS Company ✨ Best Use of Innovation This recognition highlights the innovation that defines Tidio, including Lyro AI, our powerful conversational agent that automates up to 90% of customer support requests. We’re proud to be transforming how businesses connect with customers across the many channels they use, making AI-powered customer support more impactful, efficient and accessible than ever before. The winners will be announced later this week, but for now, we’re excited to celebrate this milestone and invite you to learn more about our journey to revolutionize customer support: https://lnkd.in/dKYWFA6G #Tidio #AI #GlobalBusinessTechAwards #Innovation #CustomerService