Techmate

Thank you SoFloTechKids and Allie Hernandez 🧡🌟🌴 and LisaMarie Lancer for an amazing time! Looking forward to see many of you again in Vegas later this month at Channel Partners Expo #cpexpo #MSPsummit

What a time at SoFloTechFriends quarterly meetup! CEO David Brock joined the quarterly event supporting SoFloTechKids. We're always happy to be #onsite, but sunshine and a great cause make it even better! #techsupport #CIO #CTO #informationtechnology

Wrapping up a great few days at the ITEXPO #TECHSUPERSHOW! David Brock and Ryan Howard were #onsite discussing boots-on-the-ground IT support for multi-site businesses. Didn’t have a chance to attend? Reach out to connect! #informationtechnology #CTO #CIO

To everyone around the globe trusting Techmate to be their hands and feet at satellite offices, thank you! Happy Thanksgiving to all on behalf of the Techmate team! We're thankful everyday to get to build a solution so many users say they don't know what they'd do without. That was always the goal. And we're thrilled to have you with us! #techsupport #ITManagers #CTO #CIO #legaltech #informationtechnology

Expand #techsupport capacity on demand. Meet seasonal or ad hoc capacity needs with Techmate: ➡ no need to add FTEs into the budget or absorb the costs of last-minute staff travel (not to mention the delays internal SLAs take when staff travel for on-site support). Techmate allows you to scale support as needed with predictable, white glove quality to any site in your 🌎 office network. Where could your team use a hand or benefit from efficiency by unifying satellite office support through a single provider? #ITManagers #CIO #CTO #informationtechnology

Some things become so ingrained in our behaviors we forget there are other options available. For so long, #IT leaders contracted regional resources as their local hands and feet. CEO David Brock talks about the first lightbulb moment we see with customers as they process that there's a new way to handle satellite office IT work -- that the pattern of regional partners for remote hands work isn't the only way to service those offices. Having a single hand to hold for every office (though a single support portal) allows IT teams to simplify support while elevating outcomes. How? A single partner means a single standard of support. And with Techmate, that standard is this: You'll only ever get a top-5% graded technician deployed and this person will have both the technical and interpersonal skills to expand your capacity in every locale without hiring a full-time tech in any of them. #informationtechnology #ITManagers #CIO #CTO #techsupport

We built our on-site IT offering to meet the needs of pedigreed, international law firms. We're proud to cover more of the AMLAW 100 than any other solution. Only one partner delivers white-glove smart hands to the systems, tools and technologies law firms rely on most -- and thank you to those trusting us to elevate, streamline and simplify support across every location. #legaltech #informationtechnology #ITManagers

Clients repeatedly asked for a solution to recurring on-site #IT needs. Existing options in the market simply deployed a standard field tech without attention to their interpersonal and professional fit as an extension of the internal IT team. But for recurring visits, this person *is* an extension of your team. That's why Techmate is the only provider that allows you to interview candidates before they're placed. Technical skill is a prerequisite. But professionalism to deliver white-glove service without impact to cost, experience or capabilities is the hallmark of Techmate memberships. Hear co-founder Alexandr Koval outline why Techmate's deployment process is intentionally different to serve pedigreed companies. #informationtechnology #CIO #CTO #ITManagers #techsupport #remotehands

The more distributed your workforce, the greater the difficulty in unifying services, responses and resources. If you're feeling that way about #IT delivery, you're not alone. Gartner research shows 60% of multi-site firms struggle with delivering consistent service across locations. Moving to a single-hand-to-hold model for IT support delivery allows lean IT teams to: ➡ Establish a single standard for IT support ➡ Streamline service requests & tracking ➡ Improve costs through centralization #ITManagers #informationtechnology #ITSupport #techsupport #onsite

How do #IT teams benefit from Techmate? Co-founder and CEO David Brock highlights the shift from regional IT partner dependence and staff travel to a unified, streamlined support partner (and platform) that covers every office. The difference is massive: ◾ Improved response time ◾ Increased satellite staff satisfaction ◾ Decreased support costs ◾ Heightened confidence in service quality #InformationTechnology #CTO #CIO #ITManagers #techsupport #onsite #remotehands