Signifyd

We are celebrating 2 Signifyers for our March #employeeofthemonth award! Congratulations to Rasthy D. & Kieran McGivern 🙌 ▪️ Rasthy is a Growth Marketing Manager in London and has worked hard to streamline and optimize how our EMEA marketing, sales, and BDR teams work together. He approaches every challenge with a roll up your sleeves mentality, positive attitude, and team-first mindset. ▪️Kieran leads a diverse portfolio of customer-facing products as a Senior Director of Engineering. His technical vision and strategic guidance have been instrumental in successful roadmap execution across complex systems! 🏆 Our #ValuesVIP winner this month is Vaidehi Sabnis who embodies our value: "Customer Compassion" #SignifydDNA

5️⃣0️⃣ We hit a milestone on yesterday's #Fraudcast with 50 attendees, all geared up to share best practices and war stories on #Ecommerce #Returns #Fraud and #Abuse, so I wanted to take this moment to shout out the fraud fighters who show up week after week to create a community that is both a bastion of brilliant information and a veritable port in the storm of perpetual scams: 👏 Shelley Soucy, CFI, Taylor Doyle, Jessica Flores, Kristen Jackson, CPFPP, CSPO, Justin Hicken, Matthew Blanchard, CFE, Annie Wang, CPFPP, John Fasline, Paula Zon, Ben Li, Ryan McDonald ⚔️🛡️, Robert Budris, Jamie Ceccato, Cristina Miserendino, Ilie Ardelean, Brian D. -- a huge THANK YOU for teaching me so much over the past few months. Your energy, enthusiasm, and willingness to share has made Wednesday my favorite day of the week. I'm excited to watch what this group will accomplish! 🙇 Gena Rivera, Robert Bethell, Rob Hewardt -- It's an absolute honor to play on this dream team 🙇 🚀 Cheers to the future, y'all...now let's go out and get it!

Join Vito Petruzzelli and the Fraudcast crew to talk about the 🔥 hottest 🔥 topic in ecommerce and fraud prevention right now: 🔁 Returns fraud and abuse 🗓️ Tomorrow at 2PM ET. 🌵 The Fraudcast continues to grow every week ✨ and we would love for you to join. What's the Fraudcast? An always lively open discussion on hyper-relevant trends in ecommerce and risk prevention. 🚫 No thinly-veiled sales or marketing pitches 🚫 No scripted presentations or narratives 🚫 No gatekeeping insights or jerks ✅ Just good conversation between a group of ecommerce and risk prevention professionals, passionate about helping others navigate the concrete challenges of 2025 (and beyond) We hope to see you there! Just add the event to your calendar (in the comments below).

Today’s shoppers expect everything to be instant - including refunds. ⏳💸 In fact, 63% of U.S. consumers now want same-day refunds, and slow payouts can stop them from shopping with you again. So, how can instant refunds help boost customer lifetime value (CLTV) and keep shoppers coming back? 📌 Learn why refund speed matters 📌 Discover the biggest challenges with instant refunds 📌 See how AI is helping retailers streamline the process Don’t let slow refunds cost you customers. Read more: https://lnkd.in/e4UFCsVN

We welcomed 6  new Signifyers across the Globe in March 👋 US Remote || Zachary Gullett, Tiffany S., Taylor Brown, Dominick Boss , & Rob Renfrew London || Lawrence McNeill Welcome to the team everyone, we hope that you have enjoyed your first month with us! #SignifydDNA

Here's what retailers and shoppers need to know about the new tariffs: ⬆️ Increased chargebacks due to held orders Trade wars produce some unexpected consequences. In 2019, when the US raised tariffs on China, the Chinese government held up ecommerce shipments into the country. We saw chargebacks across retailers increase by as much as five times during the dispute. 🚛 Delivery delays for low-value orders In February, a previous round of tariffs included eliminating the duty-free exemption for ecommerce packages coming into the U.S. The end of de minimis meant 1 billion low-value packages were required to go through the full customs treatment, causing a logjam for the U.S. Postal Service and other critical parts in the supply chain. 💰 Even tighter budgets for value-seeking consumers Our data shows that value-seeking consumers have been trading down, first in the face of high inflation and later as prices remained high. Retailers need to focus on these consumers who will continue to tighten their budgets. Get the full scoop in our latest blog post: https://lnkd.in/eZm5yRpd

We're talking about First Party Fraud 1️⃣ and the conundrum of Good Buyers Gone Bad 😵💫 at the Fraudcast. Today at 2 PM ET. Just add to your calendar here: https://lnkd.in/ejBCWhfx Join Vito Petruzzelli and the dozens of other passionate risk intelligence professionals cooking it up for an hour during our weekly Fraudcast. What's the Fraudcast? An always lively open discussion on hyper-relevant trends in ecommerce and risk prevention. Why should you join? 🚫 No thinly-veiled sales or marketing pitches 🚫 No scripted presentations or narratives 🚫 No gatekeeping insights or jerks ✅ Just good conversation between a group of ecommerce and risk prevention professionals, passionate about helping others navigate the concrete challenges of 2025 (and beyond) We hope to see you there! Just add the event to your calendar (in the comments below).

Ecommerce is projected to reach $6.83 trillion in global sales by 2025, but this growth also attracts sophisticated fraud tactics. Our Senior Risk Intelligence Manager, Xavier Sheikrojan, highlights in Professional Security Magazine how AI advancements are fuelling a resurgence of mule fraud across Europe, posing significant challenges for merchants. Understanding these evolving threats is crucial for developing effective countermeasures. https://lnkd.in/eGD9etRA

Everyone in the industry is talking returns. In 2024 alone, returns reached about $890 billion, with the return rate for online purchases exceeding 15%. $46 billion worth of online returns were found to be fraudulent ( 😱 ) in the same year, according to industry figures cited in our State of Commerce 2025 report. The main takeaway: merchants need to start thinking differently about returns. Specifically, how do you turn this $46 billion elephant in the room into a growth lever? Mike Cassidy breaks down concrete ways that retailers can start taking a more personalized approach to returns, turning what's historically been viewed as major expense into a growth opportunity.

Is "friendly fraud" hitting your Shopify store harder than ever? You're not alone, 63% of e-commerce businesses are seeing a spike. We've got the insights you need to tackle this growing problem. Learn how to protect your revenue and fight back against first-party fraud in our latest blog post: https://lnkd.in/dYengB9n #Shopify #Fraud #EcommerceTrends #FirstPartyFraud #BetterTogether