Posh’s cover photo
Posh

Posh

Software Development

Boston, Massachusetts 20,477 followers

A unified AI platform built responsibly for financial institutions by AI and financial experts.

About us

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018 🚀 We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels. We're hiring talent across the board! Come join our highly talented, passionate team to completely change conversational and generative AI!

Website
http://www.posh.ai
Industry
Software Development
Company size
51-200 employees
Headquarters
Boston, Massachusetts
Type
Privately Held
Founded
2018
Specialties
artificial intelligence, machine learning, natural language processing, emerging technologies, chatbots, financial services, conversational ai, interactive voice response, ivr , nlp, ai, fintech, creditunions, MIT, generative ai, banking, voice assistant, digital assistant, genai, and financial institutions

Locations

Employees at Posh

Updates

  • View organization page for Posh

    20,477 followers

    🚀 Shape the Future of Banking with AI at Posh! We’re not just building AI—we’re driving real change. With 100+ clients and 200+ live products, we’re revolutionizing financial services with purpose-built AI. Why Join Posh? ✅ Be part of a fast-growing team delivering game-changing ROI. ✅ Work with passionate, forward-thinking talent. ✅ Make an impact in the future of banking. We’re hiring across engineering, business development, and client success—your next big career move starts here. Check out our open roles and help us redefine conversational AI! https://hubs.ly/Q03dTyRs0 #WeAreHiring #AIJobs #FintechCareers #JoinPosh #TechWithImpact

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  • View organization page for Posh

    20,477 followers

    🚀 Empowering Staff & Elevating Member Experience with Conversational AI 🚀 High call volumes and staffing challenges were straining Interra Credit Union—leading to long wait times and overflow calls. With Terra, the Voice Assistant, and Digital Assistant, powered by Posh, they turned things around. The impact was profound. 💡 “We wanted a partner, not just a vendor. AI is evolving fast, and we needed a team that truly understands both the technology and our needs.” – Todd Woods, SVP of Technology. Next up for Interra? Knowledge Assistant, to empower frontline staff even more. The future of AI in banking is here! Read more about the results achieved with Posh: https://hubs.ly/Q03dT1wV0 #AIinBanking #ConversationalAI #MemberExperience #DigitalTransformation

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  • View organization page for Posh

    20,477 followers

    April Fool’s Day is all about pranks and laughs. But Seriously—AI Adoption in Banking Is No Joke. The banking industry is transforming at an unprecedented pace, and AI is leading the charge. Banks still sitting on the sidelines are missing out on big opportunities. The ones already using AI are boosting efficiency, cutting costs, and enhancing customer satisfaction. The question isn’t if AI will reshape banking—it’s how soon you’ll take action. What’s your next move? Are you ready to lead or risk being left behind? Let’s discuss. https://hubs.ly/Q03fdtC_0 #AIinBanking #DigitalTransformation #FutureOfFinance #BankingInnovation

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  • View organization page for Posh

    20,477 followers

    Fuel Your Website with Answers! Haven’t heard about Posh Answers yet? Now’s the perfect time to get on board. Your customers deserve clarity, not confusion. Want to deliver instant, precise responses across your entire site. Say goodbye to search complexities—say hello to clear, direct answers in plain text. If this sounds like something your Financial Institution needs, book a personalized demo today and see firsthand how Answers can transform your website! Or dive right in with our live demo—experience simplicity at its best. https://hubs.ly/Q03dT1wJ0 #CustomerExperience #AIinBanking #Innovation #DigitalTransformation

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  • View organization page for Posh

    20,477 followers

    Innovation and compliance don’t have to be at odds—especially when it comes to AI in financial services. At Posh, we believe the most transformative AI is responsible AI. That means building with purpose, staying aligned with your institution’s values, and giving your teams the tools to stay in control. In this blog, we break down: • How to balance innovation with regulatory responsibility • Why configuration matters more than customization • What banks and credit unions can do today to innovate safely Read the full article here: https://hubs.ly/Q03dmRTg0 #AI #ResponsibleAI #BankingInnovation #CreditUnions #Fintech #Compliance #PoshAI

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  • View organization page for Posh

    20,477 followers

    AI in Banking isn’t just hype—it’s happening. And Posh is helping lead the conversation. We’re honored to be invited to speak at Tech Talk South 2025 hosted by the Community Bankers Association of Georgia. This is just one of many events where Posh is asked to share our perspective on the future of AI in banking. From executive roundtables to industry innovation summits, organizations are turning to Posh for guidance on how to design an AI roadmap that aligns with their customer needs, internal capabilities, and pace of change. As a trusted AI partner to banks and credit unions across the country, we don’t just talk about innovation—we help institutions implement it. If you’d like to schedule an AI Advisory Session with our team, connect with us here: https://hubs.ly/Q03dw3130 Let’s build a smarter, more human banking experience—together. #AIinBanking #Fintech #BankInnovation #TechTalkSouth #PoshAI

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  • Posh reposted this

    View profile for Karan Kashyap

    CEO Cofounder @ Posh, AI Research @ MIT, Forbes 30U30 & Tech Council

    Last week, I had the chance to keynote at the SymCentral conference, right near my hometown of Frisco (in Allen TX)! The audience leaned technical (given it's a core banking system user group event) and in my conversations afterward, one thing stood out: 😵💫 AI still feels overwhelming, even for the technical folks 😵💫 Every financial institution knows they need it but most aren’t sure where to begin. The smartest teams keep it simple. They don’t try to reinvent the wheel. They focus on three things: 1️⃣ Solve a real problem, not an “AI problem.” Start where the friction is highest: overwhelmed support teams, internal knowledge gaps, manual workflows. AI creates value when it removes pain and/or frees up your humans to do what they do best. 2️⃣ Prioritize implementation, not invention. Most FIs shouldn't pivot to become tech companies and build AI products in house (or at least be very thoughtful before trying). Even JPMorgan didn’t train their own models. They applied what already worked. Community FIs should do the same: work with proven tech and trusted partners, focus on fit and execution. 3️⃣ Drive adoption, not just deployment. Projects fail when people don’t use the tool(s), and AI is no exception. Train teams. Build trust. Make it the easiest option, not the fanciest one. Like with any other software initiative, AI isn’t a launch-and-leave... it’s a long game of integration and iteration. Maintaining something for the long haul is often harder and more daunting than building a prototype the first time. Anyway, appreciate the warm welcome from the SymCentral crew and the great convos with folks throughout. Look forward to speaking at SymEast and SymWest in the coming weeks too!

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  • View organization page for Posh

    20,477 followers

    Meet us at the National Credit Union Collections Alliance (NCUCA) Alliance to see how AI is making an impact across the credit union ecosystem. We’re sharing real-world strategies on how credit unions can use AI to elevate member experiences and drive smarter operations. General Session | Wednesday, March 26 | 1:10–2:00pm “Generative AI in Credit Unions: Promises, Pitfalls, and Potential” Join our CEO, Karan Kashyap, for a deep dive into how credit unions can responsibly harness generative AI to transform member service, boost efficiency, and navigate the evolving AI landscape. Roundtable | Thursday, March 27 “Starting the AI Journey: Tailored Strategies for Credit Unions” Catch Kathy Sianis, VP of Strategic Relationships at Posh, for an interactive roundtable on adopting AI that aligns with your institution’s goals, risk appetite, and vision for the future. Want to connect 1:1? Schedule time with Karan or Kathy during the event to dive deeper into your credit union’s AI strategy. Whether you're exploring what's possible or ready to scale, we’d love to talk. DM us or email hello@posh.ai to lock in a time. Let’s shape the future—together. #CreditUnions #GenerativeAI #AIinBanking #CUEvents #PoshAI #ResponsibleAI #Fintech #MemberExperience #CreditUnionInnovation

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  • View organization page for Posh

    20,477 followers

    🏆 Kicking Off 2025 with Big Wins! 🏆 2025 has started off with incredible momentum for Posh! We are thrilled to announce that we've been honored with multiple recognitions, including The Top Startups to Watch, The Banker’s Choice Award, and most recently, the Fintech Breakthrough Banking Innovation Award. These accolades highlight the impact of our work and the incredible innovation happening in the fintech space. A huge thank you to our partner institutions for believing in our vision and growing with us. Your trust and collaboration make these achievements possible, and we’re excited for what’s ahead. Here's to a year filled with continued growth, innovation, and strengthening partnerships! 🚀 Learn more about the power of Posh AI here: https://hubs.ly/Q03cwSN50 #Growth #Fintech #Innovation #ICBA #FintechBreakthrough #AIinBanking

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  • View organization page for Posh

    20,477 followers

    🎉 Big News! Posh Wins the 2025 FinTech Breakthrough Award! Innovation is at the heart of everything we do, and today, we’re thrilled to be recognized as the "Banking Innovation Award" winner in the 9th annual FinTech Breakthrough Awards! At Posh, we’re not just building technology—we’re shaping the future of finance by empowering financial institutions with intelligent, trusted solutions. This achievement is a testament to the passion of our team, the trust of our partners, and the relentless pursuit of innovation. A huge thank you to FinTech Breakthrough for this recognition. Here’s to redefining what’s possible in FinTech! Read more here: https://hubs.ly/Q03cw8nX0 #FinTechBreakthrough #BankingInnovation #FinTechAwards #PoshAI #FutureofFinance

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Funding

Posh 2 total rounds

Last Round

Series B

US$ 45.0M

See more info on crunchbase