Podium’s cover photo
Podium

Podium

Software Development

Lehi, Utah 93,945 followers

Podium—your all-in-one AI-powered lead conversion and communication platform.

About us

A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal

Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Lehi, Utah
Type
Privately Held
Founded
2014
Specialties
Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, Local Business, Collect Payments, Text Marketing, and SMS Marketing

Locations

Employees at Podium

Updates

  • View organization page for Podium

    93,945 followers

    🚀 Breaking: Our AI can now TALK! 🚀 80% of HVAC leads come from phone calls. But 45% happen after hours—when no one’s there to answer. That means lost jobs, lost revenue, and frustrated customers. Not anymore. Meet AI Voice, the newest capability of Podium’s AI CSR. ✅ Instantly answers every call—24/7 ✅ Books jobs on the spot—no hold times, no voicemails ✅ Handles unlimited calls at once—no extra cost Carl @ Trouth AC put it best: “We used to top out at handling 95 calls a week. Now we handle 120-180, and that wouldn’t be possible without Podium.” One HVAC business saw 30% more revenue after adding AI Voice. Another saved many thousands by replacing their answering service. 💡 Want to see how it works? Give it a call yourself: https://lnkd.in/gX-H7pMY #HVAC #AI #CustomerExperience #Podium

  • View organization page for Podium

    93,945 followers

    Podium Release 25.3 is here! We’re excited to bring you Podium Release 25.3, packed with powerful new features to help you automate, connect, and grow. Here’s what’s new: 📧 Automate Emails – Send re-engagement messages, review invites, and reminders effortlessly. 🗣️ AI Voice for HVAC – Answer calls and book jobs automatically with our AI CSR. ⚙️ Advanced Automations – Streamline workflows with AI follow-ups, internal lead summaries, and more. 🚀 Explore New Beta Features – Text from multiple numbers, gain deeper call insights, and more to explore. 👉 Check out Podium 25.3 to see the entire release:  https://lnkd.in/gDBRcph6 #Podium #ProductUpdate #AI #Automation

  • View organization page for Podium

    93,945 followers

    🚨 Big News: AI Voice is launching at Ruud & Rheem! 🚨 “I trust the AI more than I ever trusted our old answering service—100%.” — Katherine Shorey, Arctic Air We’re unveiling something game-changing in Vegas—Podium AI Voice is making its big debut! 🎉 Missed calls = missed revenue. But not anymore. AI Voice answers every call, engages customers instantly, and even helps with: ✔ Soft-scheduling & rescheduling appointments ✔ Handling basic customer service ✔ Keeping customers engaged—so they don’t call the competition Don’t want to wait? See AI Voice in action now 👉 https://lnkd.in/g_QWNY4Z But trust us—you’ll want to see it live. Stop by Booth M102 at Ruud & Rheem (March 31 - April 2) and book a demo ahead of time for a $50 Amazon gift card! 💰 See you in Vegas! #HVAC #AI #Podium #Ruud #Rheem #TradeShow

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  • View organization page for Podium

    93,945 followers

    Hey Retailers! Join our customer training and get ready to unlock the full power of your Podium account. Join us on March 24 at 12 PM EST for our customer training: "12 Tips to Up-Level Your Podium Account." In just 1 hour, you'll learn how to:  ✅ Automate review responses with AI ✅ Personalize outreach & track customer info smarter ✅ Optimize lead funnels, drip campaigns & more!   🎁 Plus, attend for a chance to win a Beats Speaker or Ray-Ban Sunglasses! Don’t miss out—reserve your spot now! Can't make that time? No worries, you can still register and receive a recording right in your email box. Register here: https://lnkd.in/gtGXs7Tb See you soon! 

  • View organization page for Podium

    93,945 followers

    New Features in Podium Release 25.2! We’re excited to release new features for our Podium users that make it easier to manage leads, work seamlessly as a team, and stay connected. Check out some of what’s new in Podium Release 25.2: 🔄 AI-Powered Contact Updates: Podium will automatically suggest updates to your contact profiles with just one click! ✨ Contact Export: Account Owners can now export contacts directly from the Contacts page, with a CSV file containing all the key details like Name, Phone, Email, and more! ✅ Mark Mentions as Complete: Now, you can easily mark Mentions as complete in the mobile app! Stay on top of your tasks and improve team collaboration effortlessly. 💜 Look for the Purple Dot: Identify new features and make the most out of Podium’s updates. See What’s New: https://lnkd.in/gxgvTpxw 

  • Podium reposted this

    View profile for Terri Ross

    Founder and CEO Terri Ross Consulting I Co-Founder 4S Summit World Renowned Aesthetic Practice Consultant I Sales Coach International Speaker I Author I Host of In Touch With Terri Podcast

    If you know me, you know how passionate I am about phone skills and front desk training. Your reception team isn’t just answering calls—they are the gateway to your revenue! 📞✨ But here’s the challenge: How do you know if calls are being handled effectively? Too many practices are losing potential patients without even realizing it. Tracking and improving phone performance isn’t optional—it’s essential. That’s why having the right systems in place makes all the difference. With Podium Phones, you can: ✅ Track every call with recording & transcription ✅ Identify lost opportunities before they impact revenue ✅ Coach your team in real time to improve conversion If you’re not monitoring your calls, and training your team you’re leaving money on the table. It’s time to take control. 💬 Let’s ensure every call leads to more booked treatments and a stronger practice. Head to this link to see how Podium Phones works: https://lnkd.in/g25S89Tz #TerriRossConsulting #Podium #PracticeManagement #MedicalAesthetics #PlasticSurgery #PracticeProfitability #BusinessCoach #PhoneSkills #SalesTraining

  • View organization page for Podium

    93,945 followers

    📊 What do homeowners really consider when choosing an HVAC business to work with? ACHR NEWS surveyed homeowners to uncover key insights that can help HVAC businesses close more sales and boost their bottom line. Join us on February 25 @ 2 PM EST for Part 2 of our exclusive webinar with ACHR NEWS, where we’ll dive into: - How homeowners view online reviews and brand importance - What they expect in terms of lead times and pricing transparency - Their awareness of tax incentives for HVAC equipment Don’t miss this data-driven session to gain valuable insights and stay ahead of customer expectations. Register here: https://lnkd.in/g3Kx-S9q #Webinar #HVAC #AI #HVACR #HeatingAndCooling #BusinessGrowth

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  • View organization page for Podium

    93,945 followers

    5 star customer service 24/7

    View profile for John Foreman

    Chief Product and Marketing Officer at Podium

    Consumers keep leaving Google reviews for Podium's AI employee thinking it's a real dude named Larry/Jerry/Avery (whatever you want... one company named it Winston). Truth is, Jerry is amazing at what he does for thousands of local businesses at this point, whether that's scheduling facials, test drives, water heater repairs, and more!

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  • View organization page for Podium

    93,945 followers

    🚨 We’re headed to AHR Expo in Orlando! 🚨 From February 10-12, find us at Booth 8463 to discover how Podium’s Phones + AI solutions can transform your business. 💬📞 ✅ Respond to customers instantly ✅ Schedule more jobs with ease ✅ Streamline communication for your team 📅 Save the date and stop by our booth for live demos and exclusive offers that will help you make 2024 your best year yet. We can’t wait to show you how Phones and AI work together to book more jobs, save time, and grow your bottom line! 🎯 Don’t miss out—visit us at Booth 8463 and see the future of HVAC communication in action! #AHRExpo #HVAC #PodiumAI #BusinessGrowth #CustomerExperience

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