✨ Congratulations to the January CARES Award winners, who embody the Phelps Health values of Compassion, Accountability, Respect, Excellence and Service. ✨
CARES Award Winner: Beth Culp, Oncology Services
A clinic patient was worried about getting to her next appointment on time. Beth walked the patient over to the MOB (Medical Office Building) and helped her find her way. While there, Beth noticed a father holding a young child and looking around. She asked if he needed help, and he explained that he was looking for a changing station because it was too cold to change the child in the car. Beth directed him to the accessible restroom stall, where he was relieved to find a changing station. Beth then noticed an elderly woman shivering in the MOB waiting room. She asked the Outreach Lab for a warm blanket, which the woman greatly appreciated. It takes just one act of kindness to brighten someone's day. In a short time, Beth did that for three people!
We Caught You Caring Award Winner: Mariah Persicke, BSN, RN, Obstetrics and Nursery
I own a salon and spa in Rolla. On Sunday, one of my clients, who is 30 weeks pregnant and anemic, suddenly started feeling faint. My business partner and I helped her to her friend's car to go to the Emergency Department. Mariah, who happened to have an appointment that day, came outside to see if she could help. She asked questions to better understand the situation, and was kind and calm. Mariah graciously followed my client and her family to the Hospital to show them exactly where to go. It was a scary time for most of us, but Mariah put us all at ease. I am so grateful she was at the right place at the right time. She is an incredible nurse and went above and beyond – even on her day off – to make sure my client was cared for.
Department Award Winner: Public Safety
During the recent snow and ice storm, I saw our Public Safety team assisting discharged patients and employees with numerous weather-related car problems. Day and night, they were out in the cold weather, scraping windshields, opening frozen car doors, jump-starting cars, calling for help with snow and ice removal, and much more. I’m very proud these folks are part of our team.
Remember, staff can nominate an employee for a CARES Award or Department Award on the employee portal or patients and visitors can nominate an employee for a We Caught You Caring Award at https://lnkd.in/g3yQT9PV