Nextiva’s cover photo
Nextiva

Nextiva

Software Development

Scottsdale, Arizona 160,237 followers

Build Amazing customer experiences

About us

Build amazing customer experiences with Nextiva’s AI-powered platform. Nextiva powers 100,000+ businesses and billions of interactions annually with its customer experience platform. From one AI-powered conversation hub, Nextiva transforms how businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its initial funding round, valuing the company at $2.7B in late 2021.

Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Scottsdale, Arizona
Type
Privately Held
Founded
2008
Specialties
Customer Experience, Amazing Service®, Journey Orchestration, Automation, Contact Center, Unified Communications, Brand Management, Software Development, Workforce Management, Customer Conversations, Analytics & Reporting, and AI, ML, NLP

Products

Locations

  • Primary

    9451 E Via de Ventura

    Scottsdale, Arizona 85256, US

    Get directions
  • 91 Springboard 7th Floor, Trifecta Adatto 21, ITPL Main Road

    Garudachar Palya, Mahadevapura , Bengaluru, Karnataka 560048 , IN

    Get directions
  • 57 Lva Tolstogo Street

    9th Floor

    Kyiv, Ukraine 01032, UA

    Get directions
  • Amado Nervo 2200, Jardines del Sol

    4th Floor

    Zapopan, Jalisco 45050, MX

    Get directions
  • 4514 Cole Ave

    410

    Dallas, Texas 75205, US

    Get directions

Employees at Nextiva

Updates

  • View organization page for Nextiva

    160,237 followers

    A warm welcome and even warmer connections. 🇮🇳 We kicked off an incredible visit to our brand-new India office with an event to bring the team together and welcome some of our leaders from HQ. From inspiring conversations to shared vision, it’s moments like these that remind us what makes #TeamNextiva so amazing. Here’s to growing, learning, and building the future together. 🌏

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  • Nextiva reposted this

    View profile for Linette Mesa

    Event Coordinator at Nextiva | Scottsdale, AZ

    Day 2 of Customer Connect Expo is underway in Las Vegas! The Nextiva team had a great kickoff yesterday, connecting with several professionals in the customer service space. If you haven’t yet, join us at booth #756 to experience a live demo of our new all-in-one CX platform— if luck is on your side you may also win a smart appliance just for attending! 🎰🤖 #Nextiva #CX #CustomerConnect Ben Kirchner Jose Marquez Luke Houser Jean-Jacques Erasmus Tim G. Tom Herold Byoung W. Cho Camryn Fraser Kyal Erikson

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  • View organization page for Nextiva

    160,237 followers

    We showed up to Customer Connect Expo with one goal: blow minds with what’s next in customer experience. ➡️ Real conversations about real-time CX ➡️ Live demos of our unified platform ➡️ Swag to win from our claw machine! From IT leaders to contact center pros, we heard one thing loud and clear: the future belongs to brands who connect it all. Thanks to everyone who stopped by— Nextiva is just getting started. 🚀 #CustomerConnect #Nextiva #UnifiedCXM

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  • View organization page for Nextiva

    160,237 followers

    Customers want personalization. Can AI deliver? 🤔 Fast service isn’t enough anymore. Customers expect experiences that feel personal, relevant and smooth across every interaction, but how do you scale that without losing the human touch? The answer isn’t AI or humans, it’s AI with humans. Join Edwin Margulies and Tallon Brown as they unpack how AI-driven insights and automation can create personalized experiences that feel effortless and drive real results. 👉 Save your spot: https://hubs.li/Q03fDrmD0

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  • View organization page for Nextiva

    160,237 followers

    The power is shifting, and Tomas Gorny breaks down what it means for businesses in today’s experience economy. 👀 Catch his conversation with the team at Infinite Green on why customer experience is the new battleground for business.

    View organization page for Infinite Green

    1,442 followers

    Power shift alert! 🚨 Brand loyalty can no longer be bought – the informed consumer is now in control. Insights from our recent LinkedIn Live with Tomas Gorny, CEO of Nextiva. Customers are now incredibly informed – often knowing more about products and services than the companies offering them. This means traditional marketing tactics are losing their grip. What truly sets businesses apart in this empowered landscape? The answer is clear: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. Customer experience has evolved and is now the critical battleground for differentiation. In a world where information is readily available, exceptional experiences build genuine connections and lasting relationships. 👂 Listen to the full clip to hear more insights from Tomas Gorny, Scott Forbush, Jon Blum and Scott McIntyre on this critical shift and what it means for businesses striving for success. https://lnkd.in/eqU27h2u

  • View organization page for Nextiva

    160,237 followers

    What does giving back mean to Nextiva? It means showing up. 🫵 ...for each other, for our community, and for a cause bigger than ourselves. 💙 This years Pat's run was great from starting line to finish line. Some Nexties ran, some walked, and some were just there to serve up that contagious energy…. 👀 we see you, Ruth Vela and Hannah Eberle! Thank you to every runner, walker, volunteer, cheerleader and Lane Chereskin for leading the charge and making this year's Pat’s Run unforgettable. 💫

  • Nextiva reposted this

    Headed to CCW Las Vegas this June? Nextiva is excited to be at Customer Contact Week — and we’re offering a complimentary pass to join us! 🎟️ If you’re ready to: ✔️ Explore the latest in contact center innovation ✔️ Connect with leaders transforming customer experience ✔️ Walk away from a booth jaw-dropped after seeing a platform that actually delivers on the hype ✔️ And yes—finally rethink everything you thought you knew about “unified communications” Then we’ve got your ticket 🎫 — literally. 📍 June 9–12 | Caesars Forum | Las Vegas DM me or use this link https://lnkd.in/gyheJMXu if you want to snag a complimentary pass — spots are limited! Let’s meet, learn, and elevate CX together. 💬 Do it, you won't 🫢 #Nextiva #CCWVegas #CustomerExperience #ContactCenter #CXLeaders #CCW2025

  • View organization page for Nextiva

    160,237 followers

    Nothing says team bonding like sweating through your sneakers at 7AM on a Saturday. 😅💪☀️ For the 10th year in a row, #TeamNextiva showed up strong at Pat’s Run in Tempe, AZ, joining 30,000 runners to honor the legacy of Pat Tillman — NFL star, Army Ranger, and all-around American hero. 🇺🇸 And when we say our team showed up, we mean it: 💙 Repping NEXTIVA loud and proud 🏃🏻♂️ First-time runners who didn’t know what to expect 👶 Parents, grandparents, and kids making memories together ✈️ Teammates who flew in loved ones to be part of it 🦸♀️ A literal Ironman who made it look easy 🥴 One brave soul still recovering from Friday night 👟 And everyone else in between — united by purpose, grit, and a shared love of post-run fun This 4.2-mile race isn’t just a tradition. It’s community. It’s connection. It’s the kind of energy that carries you through Q4 and beyond. 💥👟 Always proud to partner with Pat Tillman Foundation. We are already counting down to next year. Were you there? Share your favorite Pat’s Run moment below! 👇💬

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Funding

Nextiva 1 total round

Last Round

Private equity

US$ 200.0M

See more info on crunchbase