Launch by NTT DATA

Excited to share the latest episode of Catalyst featuring Sandy Carter, Chief Operating Officer at Unstoppable Domains. In this insightful conversation, Sandy and Tammy Soares discuss the importance of a human-centric approach to AI integration. From building AI literacy to real-world applications, she shares her expertise on how AI can enhance, not replace, human capabilities. Listen now or read the recap: https://bit.ly/4jkKUkO

On this week's episode of the Catalyst podcast Tammy Soares is joined by Nimesh Mehta, Chief Information and Strategy Officer at National Life Group. Together they dive into a compelling conversation about courageous leadership and navigating change with empathy. Nimesh highlights the importance of meeting people where they are and embracing discomfort for true growth and innovation. Listen now or read the recap: https://bit.ly/41Yhgfp This podcast is presented by Catalyst. The opinions and views expressed are those of the host and participants and do not necessarily reflect National Life Group's views on the topics discussed. This podcast is for informational purposes only and is not to be construed as an offer to sell or the solicitation of an offer to buy a security in any state where such offer or solicitation would be illegal. Any unauthorized use is prohibited. National Life Group is a trade name of National Life Insurance Company (NLIC), Montpelier, VT and its affiliates. This podcast was recorded on 2/21/2025. TC7784363(0325)3

Excited to share another captivating episode of Catalyst! This week, Tammy Soares is joined by Martina Lee Strickland, Chief Growth Officer at Clever Care Health Plan. Martina shares her insights on community engagement and the innovative use of technology to provide culturally sensitive medicare options. Discover how leadership and AI can make a real difference in healthcare, especially for underserved populations. Listen to the full episode or read the recap here: https://bit.ly/4hPbktU

Everyone should listen to two of my most favorite humans on planet earth Jod Kaftan and Tammy Soares deep in discussion. Tammy’s podcasts are insightful and thoughtful dialogues with some of the most influential and interesting guests. Tune in now or read the recap! https://bit.ly/4ip2iF5

Dive into another exciting episode of the Catalyst podcast! This week, Tammy Soares is joined by Jod Kaftan, Head of Product Design and Research at Oracle. Together, they explore how foresight can help organizations design a positive future, the shift from command-based to intent-based interactions, and how AI can enhance human interaction and emotional intelligence. Tune in now or read the recap! https://bit.ly/4ip2iF5

Innovation is about knowing when to explore new ideas and when to refine what works. Join InnoLead and Trevor Anulewicz, our VP of Strategy on March 26th at 10am ET to unpack the timeless elements of innovation. Register Today: https://hubs.ly/Q03czTr10

Excited to share the latest episode of the Catalyst Podcast! This week, Tammy Soares had the pleasure of chatting with customer experience pioneer and author Donald Chesnut. Together they delve into the importance of reframing #CX as customer-centered growth and how effective customer care can significantly boost loyalty. Check out the full episode to learn more about Donald’s approach to leadership, and how to increase customer loyalty by 50%. Listen now or read the recap! https://bit.ly/3FAcwDK

In honor of #IWD dive into a captivating conversation with Tammy Soares and Jessica Hartley, Head of #Design and #CX for CCB Finance, Tech and Data Analytics at JPMorganChase. Together they discuss the impacts of psychological safety in driving innovation, the practical applications of AI in daily tasks, and the importance of delivering seamless digital experiences for all users. Listen now or read the recap: https://bit.ly/3Xtsshn

This week's episode of the Catalyst podcast features NTT DATA, Inc. CEO, Abhijit Dubey. Abhijit and Tammy Soares dive into valuable leadership strategies, insights on overcoming impostor syndrome and AI agents in the workforce. Abhijit also shares the importance of continuous learning and the power of admitting when you’re wrong. Listen to the full episode or read the recap here: https://bit.ly/43e1zl4 #Leadership #Innovation NTT DATA North America

Spent an inspiring few days last week in #Seattle at Amazon HQ with NTT DATA, Inc. #CX Leaders to #reInvent #CustomerExperience for Customers! Leaning into #NTT’s strong heritage in #CXStrategy and #CXDesign, we’re bringing exciting new offers for #GenAI #CXTransformation with #AWSServices like #AmazonConnect, #AmazonQ, #AmazonBedrock and also with AWS Partners incl. #Cisco #Genesys #NICE Informed by #Innovation-led #DesignThinking from Launch by NTT DATA & Tangity and deep sector knowledge from the combined account teams, Customers get a wide choice of #Services and #SaaS solutions, all hosted on #AWS, with the ability to transact seamlessly via the #AWSMarketplace #BuyWithAWS. #LetsGO! Learn More: 1/ NTT CX Strategy https://lnkd.in/e4j7jFgF 2/ NTT CX: https://lnkd.in/e5UP29nj 3/ NTT x AWS: https://lnkd.in/ehaTzb5s 👍 #PowerOfThree #SPEAR #TheSpheres #EnterpriseTransformation #CXDiscovery #CXOptionsAnalysis