K12 Insight

Headed to the NABSE Midwest Regional Conference next week? Don’t miss this powerful session led by K12 Insight’s Tay Person! 📅 April 26 | 11:15 a.m. 📍 Gemini C Join us for a deep dive into how AI and customer service excellence are transforming the way school districts connect with students, families, and staff. See you there! Ohio Alliance of Black School Educators (OABSE) #NABSEMidwest2025

IT leaders in K-12 are stepping into new territory as strategic partners shaping how technology supports teaching, learning, and district operations. In a recent panel discussion, Dr. Tom Ryan, Lenny Schad, and Superintendent Dr. Luvelle Brown shared key strategies for IT leaders navigating digital transformation in education. They covered how to elevate IT beyond support roles, improve customer experience, and use data to drive decisions with IT service management tools purpose-built for education. Read on to explore seven insights that can help IT leaders lead with impact and align technology with district-wide goals. Link in the comments.

Public schools are facing unprecedented challenges, from declining enrollment and teacher shortages to budget pressures and political scrutiny. One key driver behind families leaving public education? Poor customer service. In our recent live session with AASA, retired superintendent Dr. Michael Hinojosa and K12 Insight CEO, Suhail Farooqui, explored how a districtwide commitment to customer service can help win back students, improve superintendent-board relations, and build long-term community trust. Read the blog for four ways customer service can serve as a strategic lever to protect your district’s future - backed by insights from real district success stories and research from Rice University. Link in the comments.

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IT leaders at CoSN 2025 - let’s meet up! What’s your biggest challenge? ⚡ Overloaded help desks? ⚡ Scattered IT asset tracking? ⚡ Legacy systems that can’t keep up? We get it—and we’ve got a solution. K12 Insight now offers ITSM & ITAM to help IT teams streamline support, automate routine IT operations, and manage assets more efficiently. 📍 Stop by Booth #57 for a live demo and enter to win our famous LED Backpack! 🔗 Reserve your demo slot now: https://hubs.la/Q03d4-Qr0

Many IT teams in K-12 are stretched thin. Disjointed ticketing, siloed systems, and never-ending support requests—sound familiar? At CoSN 2025, we’re unveiling the future of IT support for schools. ✅ A Unified Service Desk for all service requests across your entire district ✅ ITSM and integrated ITAM for more efficient workflows and asset tracking ✅ Better visibility + less frustration = a smarter way to serve staff, students, and your community See it for yourself at Booth #57! Schedule a demo and enter to win an LED Backpack! 💡 📍 Book your spot: https://hubs.la/Q03d58Xj0 #CoSN2025

⏳ There’s Still Time to Register! ⏳ Our live event starts at 2 p.m. ET - don’t miss Tom Ryan, Lenny Schad, & Dr. Luvelle Brown as they share insights on modernizing IT in K-12. 📢 Register now and join the conversation! https://hubs.la/Q039SkKz0 [P.S. If you are busy, register now and we’ll send you the recording.]

🚨 Tomorrow’s the Day! 🚨 Join Tom Ryan, Lenny Schad, & Dr. Luvelle Brown for a game-changing session on modernizing IT in K-12. Learn how a unified service desk, AI, and automation can transform your district’s IT operations. 💡 Live Q&A included! Don’t miss it! 📅 See you tomorrow! Thurs | 27 March | 2 p.m. ET Register to join now! https://hubs.la/Q039Sklf0

See you in Seattle for CoSN! Let’s talk about modernizing IT service management in your district! 🔹 Struggling to keep up with ticketing volume? 🔹 Juggling multiple systems? 🔹 Tired of tracking assets with your legacy systems? Stop by Booth #57 and see what the Let’s Talk: Unified Service Desk - now with IT Service Management (ITSM) and IT Asset Management (ITAM) - can do for your district. 🎯 Book a live demo and enter to win an LED Backpack! 📍 Schedule your demo now: https://hubs.la/Q03d55NZ0 #CoSN2025

🚨 Happening tomorrow! Join Dr. Michael Hinojosa and Suhail Farooqui for a live session on how superintendents can win back students, build trust, and strengthen relationships with their boards and communities. Discover the hidden power of customer service excellence in K-12 education and how it drives real impact. Register now to save your spot! https://hubs.la/Q039Slcy0 #AASA #Superintendents