J3 Growth Advisory

* The average SaaS company expands revenue among their current customer base by <10% annually. Best in class SaaS companies expand 30% or more. * Just a 5% increase in customer retention yields an increase in profitability by 25%-95%. A solid #CX strategy can yield spectacular results, and does not cost a fortune to do it. https://lnkd.in/eKuMRhSX

Consistent, incremental #pricing adjustments are far more effective than large, infrequent pricing overhauls. Conduct small, controlled experiments that align pricing directly with customer value, implement clear feedback loops, and systematically measure outcomes. For #SaaS companies utilizing subscription pricing models, systematic, incremental pricing experimentation is crucial because it helps ensure pricing continuously reflects and aligns with evolving customer value. Regular, data-driven adjustments reduce customer churn risk, build stronger relationships through transparency, and drive long-term revenue growth by capturing more precise value. This approach compounds into strategic advantages over competitors who rely on infrequent, drastic changes. https://lnkd.in/ejFcAsYv

Pricing strategy is one of the most overlooked disciplines in B2B SaaS companies. What helped you get off the ground and may have fueled initial growth is likely holding you back now. You are leaving untold fortunes on the table. Pricing strategy is a discipline that can unlock significant growth quickly in your base and with new client acquisition. #SaaSpricing #Growth #pricingstrategy https://lnkd.in/eHr5j3rd

Successful ideas frequently come from your customers - if you let them tell you. #CX #Voiceofthecustomer #growth

Listening to customers makes sense. Companies with #Voiceofthecustomer VoC programs are more profitable and more efficient at retaining customers.

NRR compounds your growth. It is also the most powerful multiplier of your multiple when valuing your business. #NRR #saas #growth #VoC #voiceofthecustomer

Voice of the Customer Thought of the Day, or as we like to call it: The VoC ToD #voiceofthecustomer #VOC #growth #saas #strategy

At J3 Growth Advisory, our programs are the culmination of decades of hands-on experience and proven success in driving growth for B2B SaaS companies. Built on best practices and real-world impact, these structured frameworks enable us to deliver results rapidly, objectively, and professionally. Each program combines data-driven insights with collaborative expertise, ensuring interventions are targeted and transformative. Every program is designed to tackle critical business challenges and accelerate sustainable growth.  Visit our web site to learn more about Programs like Voice of the Customer (VoC), Pricing Strategy, and Growth Readiness Assessments. #voiceofthecustomer #voc #growth #growthstrategy https://lnkd.in/ezEyVm4n

With a slowdown in new license sales in recent years, retaining and expanding existing customer relationships has become more crucial than ever. Investors and buyers reward companies that demonstrate the ability to retain and grow their customer base with significantly higher valuations. Bowtie marketing addresses this. The success on the right side of the bowtie provides the intelligence to continually improve the left side. This leads to a virtuous cycle, a closed-loop process that ensures continuous improvement, establishing a flywheel effect for growth. Read the full piece on the J3 Growth Advisory Web site. #CX #VoiceoftheCustomer #VoC #Growth #SaaS https://lnkd.in/e8C89_kN