iOPEX Technologies

AI is now a core driver of speed, scale, and smarter outcomes across the ServiceNow ecosystem. At iOPEX, we’ve implemented and optimized ServiceNow for years. Now, we are further elevating the experience with our Command Agents - Agentic AI designed to:  • Drive real-time operational agility and accuracy  • Continuously learn and optimize autonomously  • Scale decision-making across complex workflows With Command Agents and GenAI, we’re transforming ServiceNow into a truly autonomous enterprise operating system. Explore how we can evolve your ServiceNow strategy. Meet with iOPEX leadership at Knowledge 2025. Book a meeting with us - https://lnkd.in/gbwPE5P8. #Know25 #innovation #AgenticAI #ServiceNow

It’s time to rethink your media engine. We’re heading to 𝗣𝗢𝗦𝗦𝗜𝗕𝗟𝗘 𝗠𝗶𝗮𝗺𝗶, where the boldest marketers are rewriting the playbook. At iOPEX, we don’t just support media operations — we help clients scale ad revenue from millions to billions. ✅ Scalable AdOps ✅ Automation + GenAI for precision ✅ Insights that unlock upsell revenue ✅ 24/7 global execution, built to scale   If you’ll be at 𝗣𝗢𝗦𝗦𝗜𝗕𝗟𝗘 or in Miami that week, let’s connect. Reach out to our Chief Digital Officer, Nagarajan Chakravarthy. We would love to exchange ideas and explore how iOPEX can help scale your media operations.   #POSSIBLE2025 #RetailMedia #AdTech #AdOps #MarketingInnovation #Miami

ServiceNow offers powerful capabilities, but the gap between implementation and transformation lies in strategic experience design and intelligent automation. At iOPEX, we bridge that gap by transforming ServiceNow into user-friendly, business-optimized workflows that drive enterprise efficiency and innovation. What we bring to the table:  • 𝗗𝗲𝗲𝗽 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗨𝗫 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗮𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺 𝗱𝗲𝘀𝗶𝗴𝗻 – ensuring the platform is intuitive and tailored to your users.   • 𝗘𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 for seamless processes that eliminate bottlenecks.   • 𝗘𝗺𝗯𝗲𝗱𝗱𝗲𝗱 𝗔𝗜 & 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 (𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜) for predictive insights and proactive issue resolution, not just reactive tasks.  • 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀, 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲-𝘀𝗰𝗮𝗹𝗲 𝗱𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀 – proven in multi-region, high-volume use cases, so you can scale with confidence. Visit 𝗕𝗼𝗼𝘁𝗵 #𝟰𝟱𝟭𝟵 at ServiceNow Knowledge 2025 to explore our tailored solutions and discuss how we can enhance your ServiceNow experience.  Book your meeting here - https://lnkd.in/gbwPE5P8. Dharmesh Mistry, Vikas Kumar, Sanjay Mewada, Nagarajan Chakravarthy, Ravi Kusuma, Jitendra Subudhi, Binu Ramachandran, Vishwanathan Subramaniam, Harsha Ramamurthy, Sethuram Sankarasubramaniam, Thierry Tailhardat, Midhun Pingili, Soumya Ahuja. #ServiceNow #Knowledge2025 #EnterpriseWorkflows

At iOPEX, we believe in nurturing a culture that values diversity, well-being, and social responsibility. Here’s a glimpse of the vibrant tapestry of culture that defines us. March at iOPEX showcased our commitment to these values. By investing in diversity initiatives, wellness programs, and meaningful team interactions, we're creating the conditions for sustained high performance and competitive advantage. These strategic cultural investments directly support our business objectives by enhancing collaboration, improving retention, and driving client-focused innovation. Thanks to all #iOPEXians for your contributions to our success. #iOPEXCulture #EmployeeWellness #CSRImpact #InternationalWomensDay

The distinction between digital transformation and AI transformation is disappearing. By 2028, 33% of enterprise software will incorporate Agentic AI, and organizations implementing it are seeing remarkable results: 35% faster decision-making and 42% better resource allocation efficiency. Unlike traditional AI, these systems demonstrate true autonomy - they don't just process data, they make decisions and collaborate as partners. Discover the six critical trends defining this revolution in our latest article: https://lnkd.in/dq7VM6aV. #AgenticAI #DigitalTransformation #FutureOfWork

The stakes are high when choosing a digital engineering partner. The right partnership can transform your business, accelerating time-to-market, enhancing customer experiences, and creating competitive advantages. In our latest blog, we break down: • How to evaluate digital engineering service providers beyond marketing jargon. • The DOs and DON’Ts of selecting a partner who delivers lasting value. • Emerging trends like low-code/no-code platforms, AI, and hyperautomation. Ready to unlock innovation and scalability? Read the blog now - https://lnkd.in/gvnE9igX. #DigitalEngineering #AIInnovation #BusinessTransformation #iOPEX

Predict, Adapt, Thrive: Unlocking 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 for Enterprise Operations. At iOPEX, we're transforming automation from reactive to predictive through 𝗔𝗜-𝗹𝗲𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 that 𝗲𝘃𝗼𝗹𝘃𝗲 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗻𝗲𝗲𝗱𝘀. Our approach delivers: • 𝗖𝘂𝘀𝘁𝗼𝗺 𝗔𝗜 𝗺𝗼𝗱𝗲𝗹𝘀 that learn your unique business patterns. • 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 maximizing operational efficiency. • 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁𝘀 that act, learn, and optimize autonomously. Connect with our leadership team at Knowledge 2025 to discover how predictive AI can build resilience into your operations and deliver measurable impact. Schedule a meeting: https://lnkd.in/gbwPE5P8. #AI #EnterpriseAutomation #ServiceNow #Know25 #PredictiveOperations #BusinessResilience #knowledge25 #k25

Forrester's 2024 CX Index revealed a concerning trend: customer experience quality hit its lowest point since 2016. Companies failing to meet rising CX demands risk potential global losses of $3.8 trillion by 2025. However, there's hope on the horizon. Emerging trends for 2025 include agentic AI creating unified experiences, hyper-personalization at scale, and seamless omnichannel integration. These innovations, combined with emotion AI and a strategic blend of AI efficiency and human empathy, can drive significant turnaround. To learn how to transform CX into your growth engine, read our full blog: https://lnkd.in/g_N-RWdu. #CustomerExperience #AI #BusinessGrowth

95% of companies are implementing 𝗔𝗜-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗽𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 to prevent problems before they arise. iOPEX helps enterprises move beyond static automation toward AI-led operations that evolve with business needs and drive resilience at scale. What we enable for global enterprises:  • Predictive AI models that continuously adapt to changing business landscapes.  • Seamless ServiceNow integrations to maximize operational efficiency.  • AI agents designed to act, learn, and optimize with minimal manual intervention. Meet our leadership team at #Knowledge25 to explore how we can help future-proof your operations and accelerate enterprise-wide transformation. Schedule a meeting: https://lnkd.in/gbwPE5P8. #AI #PredictiveAI #EnterpriseAutomation #Knowledge25 #iOPEX #DigitalTransformation #ServiceNow #OperationalResilience

𝗘𝗩 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗺𝗲𝗲𝘁𝘀 𝗔𝗜 to solve today's biggest growth challenges. As the EV market accelerates, companies face critical hurdles: 𝗮𝗰𝗾𝘂𝗶𝗿𝗶𝗻𝗴 𝗻𝗲𝘄 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀, 𝗲𝘅𝗽𝗮𝗻𝗱𝗶𝗻𝗴 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, and 𝗱𝗶𝘃𝗲𝗿𝘀𝗶𝗳𝘆𝗶𝗻𝗴 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝘀𝘁𝗿𝗲𝗮𝗺𝘀. At iOPEX, we're transforming these challenges into opportunities with our AI-powered CX solutions. From enhancing charging reliability to creating new revenue channels, we're helping EV leaders build customer experiences that drive sustainable growth. Ready to electrify your CX strategy? Meet our team at ACT Expo Anaheim - April 28-May 1 - and discover how AI can revolutionize your customer journey. Book your 15-minute 1:1 with our CX experts today: https://lnkd.in/gk_apKuM. #EVCharging #CustomerExperience #AIinEV #EVInfrastructure #SustainableMobility #ACTAnaheim2025