HBCS, A Med-Metrix Company’s cover photo
HBCS, A Med-Metrix Company

HBCS, A Med-Metrix Company

Hospitals and Health Care

New Castle, DE 1,888 followers

Where Experience Meets Innovation

About us

HBCS delivers innovative solutions for the evolving healthcare revenue cycle landscape. By leveraging integrated technology platforms with industry-leading expertise, HBCS optimizes total reimbursement and reduces bad debt, improving revenue cycle performance. As creative problem-solvers, the HBCS team focuses on service delivery, applying a customized approach to virtual patient registration, insurance reimbursement, and patient account resolution. • Capture more revenue-20% increase in collections • Accelerate cash-Up to 65% reduction in inventory • Improve self-pay revenue-37% increase in patient account collections • Improve patient experience-74% improvement in average speed to answer • Increase patient satisfaction-98% satisfaction based on automated post-call surveys For more than 35 years, hospitals and health systems have trusted HBCS with their patient relationships and financial stability. HBCS is committed to service and to finding new ways to optimize reimbursement and reduce bad debt while ensuring a positive patient financial experience.

Website
www.med-metrix.com
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Headquarters
New Castle, DE
Type
Privately Held
Founded
1985
Specialties
Healthcare Revenue Cycle Management, Virtual Patient Registration, Insurance Reimbursement, Patient Account Resolution, Claims Management, Denials Management, and Patient Engagement and Customer Service Support

Locations

Employees at HBCS, A Med-Metrix Company

Updates

  • Higher deductibles and co-pays don’t have to mean more stress for providers or patients. Did you know that personalized payment plans help increase patient satisfaction by giving individuals more control over their financial options? HBCS specialists work with patients to set up these plans, tailored to provider guidelines and patient preferences. By simplifying self-pay account resolution, we help improve collections and reduce bad debt—while keeping the process patient-friendly. What strategies have you found effective for managing self-pay balances? Share your thoughts below! #RevenueCycle #RevenueCycleManagement #trustHBCS

    • No alternative text description for this image
  • The healthcare industry is evolving fast, and a streamlined Revenue Cycle Management process is critical for staying competitive. To position your organization for success, here are five actionable tips to optimize your RCM in 2025: 1️⃣ Leverage Advanced Technology Adopt tools like AI and automation to speed up processes, reduce errors, and improve payment collections. Technology can eliminate manual inefficiencies and simplify complex tasks. 2️⃣ Harness Data Analytics Data-driven insights are a game changer. Evaluate your current analytics capabilities to identify patterns, predict denials, and monitor financial performance. The better your data, the better your decisions. 3️⃣ Enhance Patient Communication Clear, proactive communication builds trust and minimizes confusion about bills and payment options. Engage patients across multiple channels—email, text, portals—and offer transparency at every step of the process. 4️⃣ Streamline Workflows Evaluate existing workflows and pinpoint bottlenecks that slow your RCM process. Align your systems, improve interoperability, and create more efficient processes that lead to quicker claim approvals and better cash flow. 5️⃣ Outsource RCM Tasks Outsourcing to a trusted partner can relieve your team by giving your organization access to specialized expertise without the need to hire and train additional staff. By outsourcing time-consuming tasks—like claim submissions, denials management, or collections—you can reduce operational costs and improve accuracy. Most importantly, it allows your internal teams to focus on delivering high-quality patient care and driving your core mission. By focusing on these key areas, your organization can improve efficiency, enhance the patient experience, and ensure a strong financial future. Start today to lead in 2025! What’s your top RCM improvement priority this year? #RevenueCycle #PatientExperience #HealthcareFinance #trustHBCS

    • No alternative text description for this image
  • Want to empower your revenue cycle team in 2025? Focus on these two strategies to drive success: ✔️ Invest in staff training to sharpen skills in coding, billing, and collections—reducing claim denials and delays. ✔️ Outsource key tasks like claims management to experts, so your team can focus on what they do best. Together, let's strengthen your organization for success! #trustHBCS #RevenueCycle #RCM

    • No alternative text description for this image

Similar pages

Browse jobs

Funding

HBCS, A Med-Metrix Company 1 total round

Last Round

Series unknown

US$ 18.3M

See more info on crunchbase