FOUNT Global, Inc.’s cover photo
FOUNT Global, Inc.

FOUNT Global, Inc.

Technology, Information and Internet

Washington, District of Columbia 1,914 followers

Let work flow.

About us

FOUNT is a SaaS technology provider focused on identifying, quantifying, and reducing work friction. The platform leverages targeted surveys and powerful analytics to provide enterprise business leaders with actionable insights. With over 7 million friction data points available for benchmarking, these strategic insights support digital transformations, optimize AI integrations, uncover hidden organizational work friction, resolve operational challenges, and improve productivity. Founded in 2022, FOUNT has headquarters in Washington D.C., London, and Hamburg. #workfriction #productivity #workintelligence

Industry
Technology, Information and Internet
Company size
11-50 employees
Headquarters
Washington, District of Columbia
Type
Privately Held
Founded
2022
Specialties
work friction, aiadoption, and digitaltransformation

Locations

Employees at FOUNT Global, Inc.

Updates

  • Deciding how to use AI in your organization can be a complicated process, but even more difficult is trying to validate that big AI investment. A final ROI number may be years down the road. So how can you tell earlier on whether AI is working in the meantime? Our latest post breaks down the tricky business of discerning AI’s impact on things like productivity and efficiency and explains why your workforce – the folks working with those AI tools every day – hold the key to getting an early measure of your project’s potential success. https://lnkd.in/gThsr58W

    • Why AI Implementations Need Better Validation Metrics
  • 📬 The March edition of the FOUNT newsletter is now live! This month’s focus: AI transformation only works if it works for employees. Inside this issue: 🟣 Why work friction is becoming a critical metric for AI success 🟣 How to assess whether new tools are helping or hindering daily work 🟣 Guidance on validating AI investments - before traditional ROI metrics surface 🟣 Featured blogs and articles on worker impact, leadership blind spots, and measuring what matters most The takeaway? If you want your AI efforts to succeed, you have to start with the experience of work.

  •  How is your current AI project performing? What's next on the horizon? If you’re not sure how to answer those questions, we’ve got a new playbook for you. Join the leading edge of transformation leaders who have go-to methods for… 📏 Measuring AI transformation ROI 🛟 Rescuing an ROI-negative AI transformation 📋 Prioritizing future AI transformations 📈 Scaling AI transformations Get the full playbook https://lnkd.in/gyB2y-78

    • Screenshot of a digital survey with questions about a worker's experience trying to find an answer from the code base. There is a purple pop-up box with the text: "Each moment question measures: 1. Satisfaction; 2. Effort and quality; 3. Friction experienced as developers interact with tools, processes, or people in their workflow; 4. Time spent doing these activities; 5. Free text comments.
  • Psst! That new AI tool is going to change more than you think. When you automate some parts of work, the nature of the rest of the work changes. Some of those changes are good. Some are bad. Some are neutral. What they have in common: you can’t predict what they’ll be. Here’s our guide to spotting work changes post-launch and figuring out which ones you need to deal with ⬇️ https://lnkd.in/ezuXAHkx

    • How AI Tools Change Your Team’s Work (And What to Do About It)
  • Enterprise leaders don’t have time for guesswork when it comes to adoption, efficiency, and retention. From AI rollouts that miss the mark to digital transformations that stall, these 9 cases show how global enterprise companies identified and fixed hidden friction. The takeaway? The right data leads to the right solutions. That means 35% attrition improvement in 4 months, $13M in annual savings, 120,000 hours recovered, and more. Swipe through to see what worked. ⬇️

  • Once you’ve deployed a new AI tool, the real pressure begins. Now you’re on the clock⏰. When will the technology start delivering on its promise of increased productivity or reduced costs? While actual bottom-line results may take a year (or more!) to show, employee adoption and acceptance can be an early indicator of which way your AI investment is likely to go: ⬆️/ ⬇️/ ↔️   Our latest blog post explains how: https://lnkd.in/eAbTknEx

    • You’ve rolled out a new AI tool - now what? The pressure is on to show results, but how soon can you tell if it's working? Many AI projects fail not because of poor technology, but due to low employee adoption. Work friction data serves as a leading indicator of AI effectiveness, offering early insights into whether your investment is driving productivity or creating new challenges. Learn how measuring employee experience can help you course-correct before it’s too late.
  • We couldn’t say it better. Lagging vs. Leading Indicators of AI Transformation - rarely discussed but make all the difference. Most transformations hinge on adoption, yet too many rely on lagging indicators - looking back at what happened instead of leading indicators that predict success.

    View profile for Stephanie Denino

    Managing Director at TI People | Fueling the EX revolution

    Whether you are an HR/PX, IT, GBS, Operations, or Business leader, you are in the midst of transforming some portion of the work people do.   When I say the "work people do", I mean core work activities like...   - Handle a customer complaint (customer service rep) - Identify new potential clients (sales agent) - Manage scope change (software developer)   But also mean supporting work activities like...   - Get expenses reimbursed - Get access to a new app - Learn a new skill   If you are one of these leaders, you're without a doubt relying on and experimenting with new digital and AI tools that hold the promise of a lower cost to serve, better productivity and a better experience for your people.   And your entire transformation business case hinges on people adopting the new tools and ways of working.   So how do we ensure that?   The answer is much broader than better change enablement.   The multi-billion dollar adaption question is this: "Does this make my work activities easier, faster and better than before?”   So does it?   Many still don't know if their tools & interventions are.   But there's a way to know, relying on specific experience metrics as a leading indicators to your transformation.   Check out the visual below, and let me know if it sparks any reactions for you   #work #worktransformation #digitaladoption #EX #EXmanagement

  • With AI investments expected to top $2.5 trillion by 2033, measuring their success has never been more important. But it’s also complicated. In our latest blog post, we lay out the keys to determining how an AI transformation is going, namely: - Knowing how to classify workers - Measuring the impact of AI on work We also take a look at those AI transformations that affect everyone in the organization. https://lnkd.in/eNuxSBHi

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