Field Service

Be among the first to see what’s in store for Field Service East 2025! This is your chance to prepare your service organization at a critical time, specifically tailored to help service and support organizations navigate the effects of a changing global trade landscape.  This Year's Hot Topics Include: - Driving service revenue growth in a challenging economy - Focusing on Aftermarket Operations Intelligence to cut cost and run more efficiently - Exploring business models and value creation - Scaling AI and getting to hyper-efficiencies in Service - Focusing on technology integrations to improve overall customer experience - Creating a safety-first mindset within service Explore the agenda here: https://bit.ly/4i5I9Th #FieldServiceOrlando #IndustryLeaders #FieldService #FieldServiceEast #ServiceandSupport

Session Spotlight: Easily Finding the Needle in a Haystack of Data at Field Service Palm Springs! Join us on Day 1, for an exclusive Partner Keynote/Fireside Chat with Aquant and Waters Corporation to tackle one of the biggest challenges in service today—finding the right insights in a sea of data. Learn from these industry leaders on how to: ✅ Make the most of your current data stash to drive smarter decision-making. ✅ Clean, collect, and leverage data to minimize downtime and skyrocket customer happiness. ✅ Use AI-driven insights to uncover hidden insights to keep your team ahead. Hear from Sara Updyke Smith, Service AI Program Owner at Waters Corporation, and Tim Burge, Director of Product Marketing at Aquant, as they break down real-world strategies for service teams looking to maximize data’s full potential. Don’t miss this must-attend session with Aquant, a leader in AI-powered service intelligence! #FieldService #ServiceIntelligence #AI #DataDriven #ServiceExcellence

We’re proud to recognize SERVICE 800 as a valued partner for Field Service Palm Springs 2025! For over 30 years, Service 800 has helped organizations capture real-time customer feedback through phone interviews, web surveys, and IVR. With global capabilities in 30+ languages, they deliver actionable insights that drive #serviceexcellence and #customer satisfaction. Visit their booth at Field Service Palm Springs to learn more about their solutions!   Join the conversation. Discover sponsorship opportunities now: //bit.ly/3XIhsg4 #FieldServiceInnovation #CustomerExperience

Looking to fill your sales pipeline with the right connections? At Field Service Palm Springs 2025, you'll meet the people worth meeting—the best companies and the right decision-makers driving the industry forward. Hear it from Global Partners Training, who left with real sales results. Join us and position your brand in front of an audience you won’t find anywhere else. See who you can meet onsite this April: https://bit.ly/3FpdAu6 #FieldService #SalesPipeline #ServiceExcellence

We’re thrilled to introduce some of the brilliant minds behind our Field Service Palm Springs Advisory Board!   These industry leaders are helping us craft a program rooted in what matters most to today’s service professionals—innovation, operational excellence, and real-world impact.   • Joe Lang, VP Service Technology, Comfort Systems USA • Kris Olson, Senior Director, Supply Chain, TELS Building Services • Alban C., VP of Digital Services, North America Operations, Schneider Electric • Gail Norris, US Lead, SITRAIN Digital Industries Learning, Siemens • Dave P., Director of Service Operations, The Coca-Cola Company • Deniz Ayaz Mullis, Tech Ops Director, Global Service Engineering, Cytiva   With their insights and expertise, we’re building a curated experience focused on the challenges, strategies, and opportunities shaping the future of field service.   A huge thank you to this powerhouse group for their partnership—we can’t wait to show you what’s in store at Field Service Palm Springs! https://bit.ly/48wXCIY #FSPS #FieldService #ServiceExcellence #ServiceLeadership #FieldServicePalmSprings

April showers bring... Field Service power! 🌸 This month is packed with exciting opportunities to grow and connect. 🌴 Field Service Palm Springs is just around the corner! Catch WBR Insights US' very own Paulina Cancel on-site for all the action. 💻 Need insights fast? Our on-demand webinar "Transforming Field Service with Predictive Analytics: From Reactive to Proactive" with Planon is ready for you to explore anytime: https://bit.ly/42oypxU 🧠 Looking for cutting-edge strategies? Don’t miss the MARKT-PILOT live virtual masterclass on April 15, where we’ll uncover how AI can revolutionize market-based pricing with real-time, dynamic decisions: https://bit.ly/3FrbFp8 Stay ahead of the game and take part in all the action this month! #fieldservice #fieldservicepalmsprings #digitaltransformation

AI Beyond the Hype: A Sneak Peek with Greg Parker, VP of Innovation & Portfolio Management at Johnson Controls. AI is transforming field service, but how do we move past the buzzwords to real, tangible impact? 🤔 At Field Service Palm Springs, he will break it all down; how AI is driving proactive service, improving customer experiences, and empowering frontline teams. In this exclusive interview, Greg shares his insights on: 🔹 The real-world use cases of AI in service 🔹 How AI can be a human enabler, not just automation 🔹 What he’s looking forward to at Field Service Palm Springs Don’t miss Greg’s keynote and the AI Advisory Lab, where we’ll dive deep into the real applications of AI in field service. Watch the full interview now and join the conversation in Palm Springs! https://bit.ly/48wXCIY #FieldService #AI #Innovation #CustomerExperience #FSPS #FieldServicePalmSprings

How can AI transform the way we approach pricing? Find out with our panel of industry experts Amir P. (SR Manager Intelligent Connected Solutions, Henny Penny), Tim G. (Managing Director North America, MARKT-PILOT) and Jonathan Massoud (Head of Content and Growth, Field Service) as they unpack how #AI and #marketbasedpricing strategies are reshaping the field service landscape. We’re diving into how smart tech turns massive data into real-time, dynamic pricing decisions that boost outcomes and redefine success. -See real-time market data in action, driving smarter, AI-driven pricing strategies. -Discover how AI shifts businesses from reactive to proactive models, putting you ahead of the curve. -Unlock game-changing benefits like higher profit margins, sharper customer segmentation, and market-driven adaptability. Don't just keep up with the future of pricing. Lead it. Join us for an insight-packed session you won’t want to miss! https://bit.ly/3FrbFp8

We’re proud to recognize Einteligent and Appify as valued partners for Field Service Palm Springs 2025! ✅ Einteligent specializes in #FieldServiceManagement and #InventoryControl SAAS solutions, streamlining operations and managing millions of assets and tickets each year. ✅ Appify is revolutionizing #nocode enterprise applications, enabling businesses to quickly build and deploy apps that integrate seamlessly with existing systems. Visit their booths at Field Service Palm Springs to learn more about Einteligent & Appify's solutions! Join the conversation. Discover sponsorship opportunities now: bit.ly/3XIhsg4 #FieldServiceInnovation #AutomationSolutions #ServiceExcellence

We sat down with Jonathan Massoud to talk about Service Dispatch, the must-read newsletter for service leaders. Hear why this content is crucial to stay ahead in the industry. Get the latest insights, trends, and expert takes, all in one place. 📩 Read the latest issue: https://bit.ly/3FXMw5p 🔔 Subscribe to never miss an update! #FieldService #ServiceDispatch #ServiceNewsletter #Newsletter #IndustryInsights #FSPS