ConnectWise

From hyperautomation to smarter workflows, your job can be less stressful, less distracted, and more efficient. And it's made possible with AI baked into the DNA of the ConnectWise Asio, a platform managed service providers (MSPs) already know and trust. ConnectWise RPA™ has #AI integrations that use bots and form designers to save you time and frustration. ConnectWise Sidekick™is the first virtual assistant for MSPs! You'll tackle tedious manual tasks in seconds, including auto ticket triage, and sentiment analysis to save you time and drive customer satisfaction. Dive into the future of AI integration and discover how it can transform your MSP business. http://ms.spr.ly/6049Uhful #MSPPlatform #MSPCommunity #RPA #MSP #Asio #ConnectWise #hyperautomation #automation

In honor of National Pet Day - meet Ruffous! We are so proud of the way the community came together to sponsor this adorable pup and his future Warrior!

We're proud to partner with Sharp Electronics Corporation USA to ensure your business and its endpoints are secure!

During late March 2025, the ConnectWise #CRU reviewed several incidents typical of many #cybercriminals who use an attack chain composed of commodity #malware tools, but with a final payload we did not recognize. Further analysis determined it to be a newer commodity #infostealer called Xerph Stealer that likely entered the market around May 2024. While the infostealer itself is rudimentary in operation compared to many other prominent commodity infostealers on the market, the low price and frequent updates by the developer may indicate that this malware could grow in usage and capability over time. 

As #Microsoft 365 continues to evolve and grow in complexity, #MSPs are faced with the challenge of keeping up with platform changes and ensuring robust security and data protection measures for their clients, all while maintaining margins and revenue. Join Jim Peterson, Jerome Smith, and Michael Leison for an insightful discussion on what Managed SaaS Security could look like for M365, and how MSPs can effectively navigate the complexities of the platform to provide this critical service at scale! #saassecurity #cybersecurity #MSP

In #B2B marketing for MSPs, identifying your Ideal Customer Profile (ICP) isn't just helpful ... it's essential. Yet many MSPs skip this step or confuse it with personas. Join ConnectWise CMO Angus Robertson and Director of Revenue Marketing Maddie Metheny as they break down the importance of #ICP and how it can boost sales velocity, customer lifetime value, and product-market fit. You'll learn 👉 How to build a solid ICP using firmographics and technographics, and how to apply it to your campaigns, messaging, and sales strategy. 👉 Best practices for keeping your CRM and prospect list organized 👉 How to layer persona insights on top of your ICP for maximum impact. #Marketing #MSP #B2BMarketing

Recent discoveries have unveiled significant #vulnerabilities in widely used archive utilities, notably WinRAR and 7-Zip, which allow attackers to bypass Windows' Mark of the Web (#MotW) security feature. These flaws enable the execution of arbitrary code on affected systems, posing substantial risks to users and organizations. Read the newsletter for details. #cybersecurity #Windows #cyberrisk #ConnectWiseCRU #Cyberresearch

It’s no secret that #Microsoft is critical for #MSP collaboration. Explore recent Microsoft 365 license updates, discover new features such as Microsoft Teams cross-restore, and get expert tips for ensuring seamless renewals while leveraging new cloud backup capabilities when you read the blog http://ms.spr.ly/6041qI8uB

Embracing AI: Augmenting Careers, Not Replacing Jobs In this clip of Practical #AI, John Harden and Will Dowling explore how to shift the mindset around AI in the workplace. Instead of fearing job loss, it's about enhancing roles and driving growth.

Come one, come all and don't be late, For a holiday event, that's sure to be great.