Candescent

"Cybersecurity is one of the most important things we do." Candescent Chief Information Security Office Kenneth Foster took the stage at Candescent's Accelerate conference on Wednesday, underscoring the company's deep commitment to security innovation and partnership within the financial services ecosystem in combating cybercrime. #Candescent #Accelerate25 #Cybersecurity #DataProtection

With a staggering 99.9 percent of businesses in the US today being small businesses, enhancing business banking capabilities was a hot topic at Candescent's Accelerate conference throughout the week. Executive Director of Product Management Michael Abare today presented on how Candescent is empowering financial institutions to better serve this segment through digital innovation in cash flow management, AI-powered and data-driven insights, frictionless payments, fraud detection, and more.  #Candescent #Accelerate25 #Banking

Industry leaders piloting Candescent’s new UI/UX re-design shared insights and success stories during the Candescent Accelerate conference panel discussion Creating Experiences that Captivate: What’s New and Next in UX. Here are some highlights, in their words.   1. Piloting the new Candescent UI/UX: We fell in love with the experience and jumped at the chance to provide a clean, more sleek, modern and sophisticated experience to our customers and members. Especially the customizations, options, and personalization. It’s an opportunity to keep up with what our members want, but also differentiate versus the competition.   2. Initial user experiences that were prioritized: - Encourage your customers to make it their own by setting their preferred greeting name, selecting their favorites, and turning off what they don't want to see. - Based on a solution assessment, do a general remake and cleanup of the More menu on the app, otherwise it can become a bit like a junk drawer for everything else. - Focus on promotion speed and pulsing to meet customers where they are as they're logging into the app, by email, and with a specific landing page.   3. Initial tips on optimizing implementation: - Engage your internal team as users to give experience input, develop power users in client service, and soft launch to employee groups to implement and document. - Bridge the experience for clients on both sets of technology. Take what you would do from a marketing standpoint with personalized offers and messages. - Use the project management tool to gather all feedback in one place as well as to create test scripts for internal integration teams; have them test these through. 4. Advice on enabling the next-gen experience:  Start now, look at your current solution and understand what you want to keep or change. Understand your members' behaviors and what you're solving for. Test everything, screenshot your current app/desktop then compare it to the new UI once you test. Also test different accounts — different savings accounts, different loans, credit cards, everything. Touch every part of the home banking process. #Accelerate25 #Candescent #Banking #UX

“There is nothing more important than fintechs. Companies like Candescent are the heroes of the banking and credit union industry because they can invest in technology for the industry whereas individual companies can’t.” - Gene Ludwig, Managing Partner, Canapi Ventures and CEO, Ludwig Advisors #Accelerate25 #Candescent

We’re excited to announce that Farmers & Merchants Bank has selected Candescent’s Digital Banking platform to improve its customer experience and offer more advanced retail and business banking features.   At Candescent, we share the bank’s commitment to exceptional customer service and innovation. Our sophisticated, extensible platform will allow the bank to streamline cash management services, deliver more intuitive and user-friendly interactions and enhance mobile access for businesses while driving digital adoption and operational efficiency.  We look forward to helping Farmers & Merchants Bank achieve its goals!   More: https://bwnews.pr/4i7bD3q   #DigitalFirst #DigitalBanking #Partnership #Innovation

Candescent Chief Product Officer Gareth Gaston unveiled the company's go-forward product vision in his #Accelerate25 keynote session today.   "Candescent is pretty special. It’s rare to have a fintech company that has both the heritage of being the category inventor decades ago and having modern cloud native API first technology."     "Our product vision is to enable financial institutions to differentiate and grow through a scalable digital-first, unified platform that provides industry leading experiences to meet end-to-end digital needs...We genuinely want to provide you with the best digital-first banking solutions available to you in the market. And we are going to do that by organizing ourselves differently and by focusing on the following five areas: Industry-leading experience; flexible, open and #extensible; omnichannel at scale; AI-powered and data fueled, safe and secure."

Candescent CEO Brendan Tansill kicked off mainstage keynotes to an audience including 500 customers at our annual #Accelerate25 conference in New Orleans today, providing a view into how we are uniquely choregraphing the next era of digital-first customer engagement. And...we're just getting started! #DigitalFirst #Innovation

Accelerate 2025 kicks off tonight! Excited to hear all about the latest trends, disruptions and advancements in digital-first banking. #Accelerate25 #Innovation #DigitalFirst

A great visit with great partners! #DigitalFirst #Innovation

Glia is ready to #accelerate their AI transformation next week in New Orleans! #Accelerate25 #Innovation #DigitalFirst