Build Better Culture

You know that feeling when someone absolutely MAKES your DAY? The kind where you’re ROTFL, or your face hurts from smiling? Those moments where someone just gives you unbridled JOY? I know you do. You strive to do this for your loved ones constantly. Find a reason TODAY (whenever you’re reading this - heck save this post) to make someone’s day. Next step? Try to do that tomorrow, and the next. It doesn’t have to be GIGANTIC or expensive. You just need to start asking your employees questions like, “When was the last time someone truly made your day? What did they do?” There’s a lot of work to be done in your business. This one doesn’t take up time. It FILLS the clock with memorable, engaging moments that your staff will remember. I help companies like yours with how to sew this into the fabric of your culture. Let’s talk about what you’re doing, and how we can make it BETTER. Call today. #employeeengagement #care #companyculture #smallbusiness #leadership

Ever watch a bored child meander about? Ho Hum is the expression on their face. As we grow up, we learn to hide facial expressions, but that so-so energy is what disengagement looks and feels like (on the inside). The question becomes, can you spot it? Then What are you doing about it? Compare that to a kid who’s motivated to complete a task b/c of interests or incentives. They’re more diligent, quick and invested in the outcome. What does it sound like? The difference between - Joey, I’ve told you 10 times to clean your room & Joey, if you get your room cleaned up with toys put away by 10am, we can go to the park, get some ice cream, etc. (which is what you were going to do anyway - but which one sounded better?) Some managers don’t realize this is them. I help organizations with elements like messaging. Let’s talk about your #learning and #development plans today. #employeeengagement #companyculture #leadershipdevelopment

Everyone of us is unique. We have our ways of doing things, approaching and solving problems, collaborating, winding up, and winding down. This is my wind UP from a workshop earlier in the week (and an awesome week it was). Yeah, it’s a little odd, but so am I, and I’m cool with that. I’m fortunate to work with clients who are cool with it too (if you’re one, and you’re not, just let me live in my bubble for a hot minute) 😁 Lesson: Be comfortable in your own skin, teach your teams to do the same (i mean, within reason of course). Supportive environments build confidence, which leads to innovation, creativity, and collaboration — all pointing to that elusive engagement you’re after. Know who leads that charge? That’s right. YOU I help people uncover their leadership prowess - everything from confidence, style, conflict, motivation and more. Need some help? Reach out - first call’s free. #leadership #betterculture #employeeengagement #beyourself #beawesome #management #training

Do you know what disengagement is doing to your business? It’s dragging down morale → which drags down performance → which negatively impacts customer interactions and ambassadorship → which lowers revenue → which puts stress on other employees → and adds stress to your already stressed managers. Gallup 2024 - tells us that roughly 17% of employees are ACTIVELY DISENGAGED. (almost 2 out of 10 employees). The hard COST of disengagement per employee is 18% (roughly $11k vs. avg salary per BLS). Multiply that x2 (above) = at least $22k for every 10 employees. Let’s add another cost - the cost of attrition. It costs you 50-150% of an employee’s salary to replace them. So on the conservative side, let’s say $30k PER lost employee. So you’re spending $11k on a Disengaged employee (x 17% of your population) PLUS $30k for EACH lost employee (multiple by your turnover percentage). Questions that come to mind: Are you even #accounting for this loss on your P&L statement? What are you doing to solve that excessive spend? Are you on the side of (likely) spending MORE on this than other orgs? Do I have your attention? How your managers and leaders carry and communicate your #CompanyCulture, build strategy into #EmployeeEngagement, and invest in #leadershipdevelopment has an impact on who WANTS to be there AND be engaged and productive for you. If you follow me, you know I work with orgs on the connection between having great culture to build employee engagement, through the vehicle of leadership development. Call today. Let’s discuss how to address and invest.

What do your managers want? They want to grow. They want to develop into better versions of themselves. How do they get there? That’s up to you. If you want to reinforce continuous learning, you need to lead the way. I help companies with starting points or full development of their leadership goals. Need help? Call me next week. Wait, not right now? Nope. This week I’m LIVE, on location. Finding creative ways to communicate our leadership lessons. NEXT week I’m back helping you solve world problems. #hollywoodstudios #disneylife #leadershiplessons #whenyouwishuponastar

How would you feel if your boss asked you to take on a project, and gave you the idea that your team would make the decision at the end of the project, THEN decided to go with their own decision? Talk about a #hiddenagenda. Let’s see if I can identify the emotions - frustrated, angry, curious, devalued, unappreciated, disrespected…. Leaders don’t send their teams on wild #goose chases. That’s not leadership. Not only is it frustrating, it’s demotivating. Why would any one of those team members step up for a special project again? They’d see it as a waste of their time (and it probably is). Time = money, but there’s also trust, morale, and respect which would disappear in a flash if this were to happen. While I HOPE this doesn’t happen to you, these things happen, and it’s not ok. I help organizations who struggle with clarity, delegation, and other #leadership challenges. If it’s hard to let go, you JUST might need a guide. Build trust with your team when you delegate - LET THEM DO IT. If you have deal breaker pieces, tell them what they are, so you don’t waste everyone’s time and loyalty. #employeeretention #leadershipdevelopment #communicate

It’s a good day to bring out the little bit of Irish in all of us. Togetherness builds trust and better engagement. Hopefully you have some fun planned for today - or at least some shamrock shaped cookies or something. Even if you’re not Irish, it is about the team, making people smile a little more, and having a little fun. You can even ask them what their favorite or worst St. Patrick’s day memory was - just for conversation! Happy St. Patrick’s Day my Irish (and slightly Irish) friends.

Do you have a hard time letting go? I mean those times when you think to yourself, it’d be faster if I did it myself? OR you find yourself explaining to someone how to do something and you go back in and do some ‘fixing’ and do it yourself anyway? It’s the little micromanager in you. Sometimes, you have to let go of the controls. I know it can be scary. There’s value in giving instructions. There’s also value in walking someone through it in the way THEY need to process it. If you find that you’re getting the glossed-over look when explaining things, ever think it might be YOU, and not THEM? Think about it. Taking time to give context, explain, and sometimes reposition how you explain things takes patience. In the long run, you’re: Developing talent Building relationships Trusting them to learn Trusting yourself to trust I help managers understand and zoom back out for situations like this. Looking for a little grace and patience? Let’s talk. #leadershiplessons #grace #patience #employeeretention #betterculture

I’m on a #transparency binge (if you hadn’t noticed). I suppose that’s better than binging on chocolates leftover from Valentine’s… (not saying I’m not doing that as well). Here’s a stat you should look at. 86% of employees surveyed in Deloitte’s 2024 Global Human Capital Trends research say that the more transparent the organization is, the greater the workforce trust. In fact, they point to the fact that this TRUST trend is the most important trend they reported on. How do you achieve #trust? As our old EF Hutton commercial used to say, you EARN it. Need a guide to get you there? That’s what I help companies with - changing up the mindset of their managers to foster strong connections and engagement aimed at retaining your top talent. Let’s schedule that free consultation today. #leadership #managementtraining #themanagementchallenge #deloitte

Hey - guess what? You made it. It's the weekend. Go for a hike, curl up with a good book, watch some tv, take a nap with your favorite fuzzy friend. Just do one thing. DON'T email your team, employees, colleagues. Let them have the weekend too. I promise it can wait. #leadership #bestdog #poundpuppy #betterculture #weekend