If a client is doubtful, I would suggest the following steps: Listen actively to what they are doubtful about, Then repeat their concerns to make sure you got it right and understand it well, Then try to offer a trial for those services and give them an assurance, for eg. “if you’re not satisfied with our services, we’ll guarantee you a refund, however, such a situation shall not arise.” Afterwards, politely greet them off and give them the time and space to allow them to make an informed decision. This is my take on this concern. Hope it’s helpful.

Conquistar um cliente é um relacionamento de confiança, demonstrar clareza nas informações, valor do seu produto e/ou serviço e o quanto você pode agregar valor ao negócio do cliente são fatores essenciais para uma negociação bem-sucedida, saber ouvir o cliente e se colocar no lugar do mesmo (empatia), como lidar com o problema para prover uma solução eficaz e que atenda (ou supere) as expectativas do mesmo, provendo solução, conquista e satisfação de ambos os lados, qualidade e transparência na negociação e serviços prestados são essenciais, pois não existe um marketing melhor do seu trabalho do que o famoso "boca a boca"

If a client doubts your services, start by listening actively to their concerns without interrupting. Show you are there to address their doubts and ask clarifying questions, You could say something, “I hear what you’re worried about, and I’d like to address it.” Share examples of your work or success stories that match their needs. Incorporate stories of how you overcame challenges through your works which forms an emotional connection. Be honest and clear about what you can deliver, and never overcommit. Offer a small trial or demo to prove your abilities. Show that you care about their success, not just your service, by ensuring them that you look at this like a collaboration or partnership. Their success is your success.

Building trust with clients is all about being reliable and honest. Keep promises – Deliver what I say I will. Be transparent – Share both opportunities and challenges. Listen and understand – Show that I care about their needs. Stay in touch – Regular updates build confidence. Show results – Use past success stories to prove my value.

Earning a doubtful client's trust requires a mix of professionalism, transparency, reliability and belief in what you offer that makes the difference compared to the market. Here’s is my approach ; 1. I’d carefully listen to their concerns, ask clarifying questions, and show that I genuinely understand their doubts. 2. I’d be upfront about what I can and cannot do, providing clear expectations and realistic outcomes. 3. Showcase Credibility – I’d share case studies, or examples of past successes relevant to their needs. 4. Consistent Communication – Keeping them informed with updates, responding promptly, and being available for discussions reassures them of my reliability. Communication is everything in my own opinion.