When integrating new tools into an EdTech platform from a supplier perspective, the most important factors are clear expectations regarding integration and data migration. It’s essential to ensure that both parties are aligned on the technical aspects, timelines, and data handling processes. Alongside this, a well-defined implementation plan is crucial to ensure smooth execution. This plan should outline key milestones, responsibilities, and potential challenges to ensure a seamless integration process and minimize disruptions.

Make sure you're only ever adding features that solve real problems or improve your user experience. Sometimes, just because customers are asking for a feature, it doesn't always mean it's right. Steps to integrate new tools: 1. Identify the core problem. 2. Assess solution options. 3. Evaluate key considerations. 4. Decide whether to build or buy. If buying, look for: - Solutions tailored to specific use cases. - Fast implementation with quick time-to-value. - Strong training and support. - Customisation options, not generic solutions. - Clear vendor roadmaps for future readiness. - Transparent pricing with ROI-focused terms. - A partner, not just a provider—someone invested in your success.

Here are things you must consider when introducing a new tool: 1. How much of a learning curve will the tool be to the users? 2. Will this add any value for users? 3. What’s the benefit?

Usability is critical—tools must be intuitive for educators and students to adopt with minimal training. Scalability and flexibility are also key; the tool should adapt to diverse learning environments and grow with the platform. Data security and privacy compliance are non-negotiable, safeguarding sensitive user information. Additionally, I evaluate integration ease, ensuring compatibility with current systems. Cost-effectiveness, support services, and accessibility, including for students with disabilities, further guide decisions. Ultimately, the tool must add value, fostering engagement, collaboration, and efficiency.