Lack of "Technology Planning" arises due to resource limitations, extensive use of Internet Encourage user control over the design process and technology learning by working on real-world projects and activities Findings of Civic Nexus project: The technology assessment of State College Food Bank helped them identify the need for recruiting technically skilled volunteers The Spring Creek Watershed Community (SCWC), Pennsylvania, identified that there was a deeper mismatch between normal practice for getting technology projects done and vision of playing less directive role Member of a non- profit organization might not learn a specific skill but may learn the meaning of technical terms, have greater appreciation for technology

In the nonprofit sector, team conflicts over new data tools can arise, especially when resources are limited or staff are unsure about the technology. Here’s how we’ve successfully navigated these challenges: - It’s crucial to understand the team's concerns, whether they’re about data privacy, the complexity of the tool, or the impact on their workflow. By addressing these issues early, we can ensure a smoother transition. - I focus on showing how data tools can improve efficiency and accuracy. For example, when introducing a donor management solution, I explain how it can streamline reporting, provide better insights, and meet the transparency demands of CSR partners.

Over my 20 years in non-profit management, I’ve implemented many technological solutions for finance teams. Where I’ve faced the most difficult challenges surround the change management for either the team (if it’s an internal system like an accounting platform with only finance users) or for the entire org (such as a spend management or purchase order system). When there is disagreement from various parts of the non-profit teams, what’s important is to provide multiple types of forums where staff and stakeholders can provide their concerns in the manner they prefer, be it email, virtual meetings, in-person meetings, or town halls. Providing different avenues for concerns to be voiced and heard is key to managing these conflicts.

#Team #conflicts over emerging #technology often stem from fear of #change or disordered goals. Beyond #listening & #training, implement a #collaborative approach: 1. Define Unified Objectives: Link technology's implementation to shared goals of team, ensuring alignment. 2. Encourage Champions: Identify #tech-savvy team-members to #mentor others, fostering peer-driven learning. 3. Implement Incrementally: Roll-out #tools in phases, allowing #adaptation & #feedback loops. For deeper insights, consider "The Human Side of Digital Transformation" by Capgemini, which explores managing resistance during tech transitions.