To improve the performance of underperforming healthcare professionals, start by identifying the root causes through one-on-one discussions and performance evaluations. Provide clear, constructive feedback and set measurable improvement goals. Offer targeted training, mentorship, or additional resources to enhance skills and confidence. Foster a supportive work environment that encourages continuous learning and professional growth. Implement regular check-ins to monitor progress and provide ongoing guidance. Recognize improvements and offer incentives to motivate change. By addressing challenges with a structured, supportive approach, you can help underperforming staff enhance their skills and contribute more effectively to patient care.

Approach the underperforming employee with curiosity. There is information we need before directing, disciplining, or otherwise condoning. Does the employee need to be addressed, yes. Does the approach matter, yes.

1. Listen and Empathize: Sit down with them, and genuinely listen to their concerns and challenges. Show empathy and understanding, making them feel heard and valued. 2. Identify and Address: Together, identify the root causes of their underperformance. Is it lack of training, resources, or support? Once you've pinpointed the issue, work together to address it, providing the necessary guidance, resources, or training to get them back on track. 3. Empower and Encourage: Give them the autonomy to take ownership of their work, providing regular feedback and encouragement. Celebrate their small wins, and help them build confidence in their abilities. This will empower them to make positive changes and strive for excellence.