Imagine introducing a new tool to a team that’s used to the old way of doing things - there’s bound to be resistance, like switching to a new recipe mid-meal. To get everyone on board, involve them early. Share the benefits - how the new ERP will make their work easier in the long run. Offering hands-on training and showing real-time results, like faster order processing, can turn skepticism into support. Patience and clear communication are key.

If my team was pushing back against a new ERP system, first I’d listen to their concerns to understand the root of the resistance. I’d clearly connect the new system to their day-to-day benefits — like saving time, reducing errors, and making work easier. I would find a few team members who are open to change, train them early, and let them help advocate for the system. Hands-on training and celebrating small wins would also be key to building confidence. I’d stay patient but consistent, focusing on support and communication to gradually get full team buy-in.

Here’s how I get buy-in without bulldozing: - Listen first — Understand their pain points and concerns - Connect ERP to real wins — Show how it makes their jobs easier, not harder - Involve key users early — Give them ownership and influence in the rollout - Offer hands-on training — Confidence kills resistance - Celebrate quick wins — Highlight early success stories to build momentum