Permitting delays are stalling your project timeline. How do you keep your clients satisfied?
When permitting delays threaten your civil engineering project, keeping clients happy requires proactive communication and strategic planning. Here's how you can manage it:
How do you handle permitting delays? Share your strategies.
Permitting delays are stalling your project timeline. How do you keep your clients satisfied?
When permitting delays threaten your civil engineering project, keeping clients happy requires proactive communication and strategic planning. Here's how you can manage it:
How do you handle permitting delays? Share your strategies.
-
An instance of permitting delays I encountered was during highway construction due to delays in obtaining tree-cutting permits. In such situations, the most effective approach to appease stakeholders is to be transparent and realistic. Inform them about the delays and their causes, as well as the revised work plan. Coordinate with the relevant permit authorities to expedite the process, and finally, demonstrate patience.
-
Through effective and efficient communication and in a timely manner with the respective clients. As the frequent update will keep smooth and efficient communication and common sense and understanding the sequence and consequences for the related matter.
-
1. Communicate Early and Transparently – As soon as you anticipate a permitting delay, inform your client. Provide clear reasons for the delay and outline potential impacts on the timeline. Transparency builds trust. 2. Offer a Revised Timeline – Present an updated schedule that accounts for the delay. Include buffer time for any additional uncertainties, so clients have realistic expectations. 3. Explore Workarounds – Identify tasks that can proceed while waiting for permits. Can site prep, procurement, or preliminary work continue? Keeping some momentum minimizes overall delays. 4. Engage with Permitting Authorities – Stay proactive in following up with the permitting office. If possible, build relationships with key officials
-
Communication and follow up is the key. It is best to meet with the permitting agency prior to submitting the permit application. Having a pre application meeting together with the client can help learn of the permitting expectations and potential delays. Next is follow up with the permitting agency for any pending items missing and act quickly to respond. Inform client and keep them in the loop of the progress.
-
Permitting delay is not only stalling time line but also escalation of total project cost and disturbing project evaluations.
Rate this article
More relevant reading
-
Civil Engineering DesignWhat GIS-based tools can you use for water resources conflict resolution in civil engineering design?
-
Civil EngineeringHow can you manage coastal engineering projects and engage stakeholders?
-
Construction ManagementHow can you design a safe foundation in landslide-prone areas for construction management?
-
Civil EngineeringHow can you design efficient and cost-effective utility systems for land development?