How can you resolve a conflict with your manager?

1 Identify the root cause

The first step to resolving a conflict with your manager is to identify the root cause of the issue. Is it a misunderstanding, a difference of opinion, a clash of personalities, or a violation of expectations? Try to look at the situation objectively and from your manager's perspective. What are their goals, motivations, and challenges? How do they communicate and make decisions? What are their values and preferences? Understanding the root cause can help you empathize with your manager and avoid jumping to conclusions or making assumptions.

3 Choose the right time and place

The third step is to choose the right time and place for the conversation. Avoid initiating the conversation when you or your manager are busy, stressed, angry, or distracted. Instead, find a calm and neutral moment when you both have enough time and attention to focus on the issue. Ask your manager if they are available and willing to talk, and respect their answer. If they are not ready, suggest another time that works for both of you. Also, choose a private and comfortable place where you can talk without interruptions or distractions.

4 Use active listening and respectful communication

The fourth step is to use active listening and respectful communication during the conversation. Active listening means paying attention to what your manager is saying, asking clarifying questions, summarizing their main points, and acknowledging their feelings and concerns. Respectful communication means expressing your thoughts and feelings in a polite and professional manner, using "I" statements instead of "you" statements, avoiding blame or criticism, and seeking common ground and solutions. Remember, the goal is not to win an argument or prove your manager wrong, but to understand each other and resolve the conflict.