Navigating defensive feedback in a group requires empathy and tact. I focus on creating a safe, non-judgmental space by framing feedback as collaborative rather than critical. Using "I" statements, I address behaviors, not individuals, and emphasize shared goals. Active listening and validating concerns help defuse tension. Redirecting discussions towards solutions ensures the group stays productive. #talktoseemashah

Dealing with defensive feedback in a group setting can be challenging. Here are some tips to help you navigate these situations: - Stay calm and composed to de-escalate tensions. - Use "I" statements to express thoughts and feelings, avoiding blame and defensiveness. - Focus on the issue, not the person, to promote constructive discussion. - Practice active listening by repeating feedback back in your own words. - Set clear expectations for feedback and discussion to encourage open and respectful communication. - Follow up after the meeting to ensure issues are resolved and maintain positive relationships.

In addition to staying calm and using "I" statements, try listening actively to show understanding and asking open-ended questions to uncover concerns. Acknowledge emotions to defuse tension, clarify your intentions to prevent misunderstandings, and focus on solutions. If needed, suggest a break to cool down before resuming the conversation. These approaches can help manage defensiveness effectively.

Set the ground right that feedback is about the issue at hand and achieving shared goals, not finding fault with individuals. For example, instead of saying, “You didn’t handle this well,” reframe to, “Let’s examine how this approach impacts the outcome we’re aiming for and how can we all do better.” This emphasizes collaboration and avoids making the feedback feel personal. It’s also helpful to ask clarifying questions, like, “What challenges came up as you worked on this?” or “What would support success in the future?” These questions open the door to understanding and create a solutions-focused dialogue. I’ve seen this shift turn even tense moments into constructive opportunities. Have you experienced something similar?