A culture of efficiency must be created, working hard is not sufficient if not done efficiently. Thus, the use of technology to maximize efficiency is of the utmost importance. All staff must be adequately enabled, and thus trained and given opportunities to enhance their technology abilities and usage. Knowledge is good only when put in use to serve us well. Identifying the needs of each at the practical level is important and this must be followed by setting learning targets which must be followed up on. Checking on how staff perform their tasks gives an excellent insight into the needs.

I approach bridging the technological proficiency gap by fostering a supportive and collaborative environment. First, I assess each team member’s strengths and areas for growth, then provide tailored guidance through peer mentoring and hands-on training. I encourage a culture of continuous learning, where those with advanced skills share insights with others. Simplifying complex tools, offering step-by-step resources, and integrating technology gradually also help ease the transition. Most importantly, I emphasize patience and adaptability, ensuring that everyone feels empowered rather than overwhelmed. By creating a space where learning is both accessible and engaging, the team grows together, strengthening overall productivity.

As a CEO, it is my responsibility to help my team grow, even if they don’t have much experience. When team members have different technical skills, I make sure they get the support they need to learn. First, I understand their strengths and areas where they need improvement. Then, I provide training through workshops, online courses, or hands-on practice. I also pair less experienced members with skilled teammates so they can learn by working together. Most importantly, I create a friendly environment where everyone feels comfortable asking questions and learning from mistakes. This way, the whole team improves together, making work easier and more efficient.